
A Level 5 Emergency Room visit is the most severe classification of emergency department visits. The classification is based on the complexity of treatment and the severity of the patient's condition. Level 5 visits typically involve three or more diagnostic tests and are reserved for patients requiring urgent evaluation and treatment for high-complexity problems, high-risk situations, or extensive data review. In some countries, like Australia, Level 5 is designated for non-urgent cases that need treatment when time permits. The billing for a Level 5 ER visit is often the most expensive and can result in significant financial ramifications if undercoded.
| Characteristics | Values |
|---|---|
| Severity | Most severe |
| Number of diagnostic tests | 3 or more |
| Time spent with patient | 40 minutes for an established patient, 60 minutes for a new patient |
| Decision-making | High complexity, high risk, extensive data review |
| Pre-op visits | Major surgery, risk factors, ordering/reviewing three tests, interpreting one study |
| Other scenarios | Decisions to de-escalate care, do-not-resuscitate orders, emergency major surgery, use of drugs requiring intensive monitoring |
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What You'll Learn

Requires three or more diagnostic tests
A Level 5 emergency room visit is reserved for the most severe cases and constitutes the highest level of emergency room visits, which typically range from levels 1 to 5, from mild to most severe. The billing for a Level 5 visit is based on the complexity of the treatment and the number of diagnostic tests conducted.
One of the key criteria for a Level 5 emergency room visit is the requirement of three or more diagnostic tests. This can include a combination of laboratory tests, EKGs (electrocardiograms), X-rays, and other relevant investigations. The specific tests will depend on the patient's symptoms and the suspected medical condition.
For instance, in the case of a Level 5 pre-operative visit, it commonly involves ordering and reviewing a minimum of three tests, such as labs, ECGs, and chest X-rays. The interpretation of at least one of these diagnostic studies is also crucial for a Level 5 billing. This interpretation could be an ECG or X-ray analysis, which the physician personally evaluates and documents in the patient's notes.
It is important to note that the criteria for a Level 5 emergency room visit may vary slightly between different healthcare institutions and countries. However, the overarching theme is that Level 5 visits are reserved for the most complex and severe cases, often involving multiple diagnostic procedures and time-intensive evaluations.
To avoid under-coding or over-coding, healthcare providers must carefully document the patient's total time, including chart review, the actual patient encounter, and subsequent documentation. This transparency helps patients understand the extent of the care provided and prevents billing discrepancies.
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Patient encounters lasting 40+ minutes
The criteria for assessing the severity level of an emergency room visit are not always revealed by the ER. However, the guidelines are typically standardized, and the severity level is based on the complexity of the treatment. Patient encounters lasting 40 minutes or more can be considered Level 5 emergency room visits, the most severe category. This category is reserved for patients requiring multiple diagnostic tests and urgent evaluation by a physician or other qualified healthcare professionals.
Level 5 emergency room visits are typically the most costly and are billed based on the complexity of the treatment. The patient's total time spent with the physician is a critical factor in determining the severity level. For established patients, a minimum of 40 minutes is required to be coded as a Level 5 visit, while for new patients, this minimum threshold is 60 minutes. This total time includes all aspects of patient care on the day of the encounter, such as chart review before the visit and documentation after the visit.
It is important to note that time spent on separately billed procedures during an emergency room visit does not count towards the total time used to determine the severity level. To ensure transparency and patient understanding, physicians should clearly document the total time spent on patient care. This documentation can also help prevent accusations of fraud or confusion regarding the duration of the encounter.
Patient encounters lasting 40 minutes or more in a Level 5 emergency room visit indicate a high-complexity situation. These patients often present with urgent medical issues that require immediate evaluation and decision-making. The physician's notes should reflect the detailed history, examination, and medical decision-making complexity to justify the Level 5 severity level.
In addition to time, the number of diagnostic tests ordered and reviewed is also a critical factor in determining the severity level. Level 5 visits typically involve ordering and interpreting multiple tests, such as labs, ECG, and chest X-rays. The physician's notes should clearly state that they personally evaluated the tests to qualify for Level 5 billing.
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Non-urgent treatment
A Level 5 emergency room visit is reserved for the most severe cases. However, a Level 5 visit can also refer to non-urgent treatment, which falls under the category of "low complexity" or "Level 5 – Non-urgent: needs treatment when time permits".
- An expanded problem-focused history: This involves taking a detailed history of the patient's presenting problem, which may include information such as the duration of the problem, any associated symptoms, and relevant medical or social history.
- An expanded problem-focused examination: This includes a physical examination specifically directed at the patient's presenting problem. The examination may be limited in scope and focused on a specific body system or area.
- Medical decision-making of low complexity: These are decisions that do not require complex medical knowledge or extensive data review. They are typically made by qualified healthcare professionals and may involve counselling or coordination with other healthcare providers. The presenting problem(s) are usually of low to moderate severity and do not pose an immediate significant threat to life or physiological function.
It is important to note that the criteria for Level 5 non-urgent treatment may vary slightly between different healthcare systems or countries. Additionally, the classification of a visit as Level 5 also depends on the total time spent with the patient, which includes time spent on chart review, the actual patient visit, and documentation after the visit. For established patients, a Level 5 visit typically involves at least 40 minutes of total time, while for new patients, it may be at least 60 minutes.
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High complexity problems
A Level 5 emergency room visit is reserved for the most severe cases and constitutes the highest level of complexity in terms of treatment. This level of emergency room visit involves high complexity problems, which require a comprehensive history, a comprehensive examination, and high-complexity medical decision-making.
The patient's clinical condition and mental status may also impose constraints on the evaluation and treatment process, necessitating a high level of adaptability and specialised knowledge. For instance, a patient with a mental health crisis may require a different approach to history-taking and examination than a patient with a physical injury.
Additionally, high complexity problems often involve decisions regarding emergency major surgery, initiation of do-not-resuscitate orders, or the use of drugs requiring intensive monitoring. These decisions are typically made by experienced physicians and involve careful consideration of multiple factors, including the patient's medical history, current condition, and potential risks and benefits.
To further illustrate the complexity, a level 5 office visit can be coded when at least two out of the following three elements are present: high complexity problems, high risk, or extensive data review. This highlights the intricate nature of such cases, where a multitude of factors must be considered and managed simultaneously.
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Decisions about emergency major surgery
A Level 5 emergency room visit is reserved for the most severe cases. Most visits fall around level 3 or 4. Generally, you’re billed for an ER visit level 4 if you get two or fewer diagnostic tests, such as labs, EKGs, or X-rays. A Level 5 visit typically involves three or more diagnostic tests.
In the context of level 5 visits, decisions about emergency major surgery are critical considerations. These decisions are typically made after evaluating a patient's condition and considering the urgency and complexity of the required procedure. The patient's clinical condition and mental status play a crucial role in determining the level of care and the subsequent billing.
When it comes to emergency major surgery, several factors come into play. Firstly, the patient's condition must warrant immediate surgical intervention to address a life-threatening situation or prevent further deterioration of their health. This involves a comprehensive assessment, including an expanded problem-focused history and examination, as well as medical decision-making of moderate to high complexity. The patient's vital signs, laboratory results, and overall health status are crucial factors in determining the need for emergency surgery.
In addition to the patient's condition, the availability of surgical resources and the expertise of the medical team are also considered. Emergency major surgery requires a dedicated operating room, specialized equipment, and a skilled surgical team. The hospital's capacity to accommodate the procedure and provide post-operative intensive care is essential.
Furthermore, decisions about emergency major surgery involve a careful consideration of risks and benefits. The patient's consent and understanding of the risks involved are vital. In some cases, the patient's wishes regarding resuscitation or advanced directives may influence the decision-making process. Discussions with the patient and their family are often necessary to ensure informed consent and address any concerns or questions they may have.
Ultimately, the decision to proceed with emergency major surgery is a collaborative effort involving medical professionals, the patient, and their support system. It requires a thorough evaluation of the patient's condition, the availability of resources, and a clear understanding of the risks and benefits of the procedure. While Level 5 visits are associated with higher costs, the focus remains on providing the necessary care to address the patient's critical health needs.
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Frequently asked questions
A Level 5 Emergency Room (ER) visit is reserved for the most severe cases. It is the highest level of urgency in the ER's triage system.
A Level 5 ER visit generally involves three or more diagnostic tests, such as labs, EKGs, or X-rays. It also includes medical decision-making of high complexity, high risk, or extensive data review.
The ER assesses the severity level based on the complexity of the patient's treatment. The triage nurse evaluates how serious the patient's condition is and assigns a level from 1 to 5, with 5 being the most severe.
Your bill will typically include an "ER visit level" line item that indicates the level of your visit. Level 5 visits are often billed when there are three or more diagnostic tests involved and will result in higher charges.

























