
Diplomacy is a term derived from the ancient Greek diplōma, which means an object folded in two. It involves the use of tact, negotiation, and other peaceful means to influence decisions and behaviours of foreign governments and peoples. Diplomacy is often confused with foreign policy, but they are not the same. Foreign policy is set by political leaders, who may be advised by diplomats, and it establishes goals and strategies to further a state's interests. Diplomacy is the primary tool to achieve these goals and can take many forms, including economic diplomacy, gunboats, and hostage diplomacy. It is a skill that requires good judgement and an understanding of other people's opinions, beliefs, and feelings. While it may involve argument and assertion, diplomacy is ultimately about finding a peaceful resolution that leaves both parties comfortable with the outcome.
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What You'll Learn

Diplomacy as a peaceful alternative to force or war
Diplomacy is a peaceful alternative to force or war. It is the principal substitute for the use of force or underhanded means in statecraft. Diplomacy is the established method of influencing the decisions and behaviour of foreign governments and peoples through dialogue, negotiation, and other measures short of war or violence. It is how comprehensive national power is applied to the peaceful adjustment of differences between states.
The term diplomacy is derived from the 18th-century French term "diplomate" ("diplomat" or "diplomatist"), based on the ancient Greek "diploma", which means "an object folded in two". This reflected the practice of sovereigns providing a folded document to confer some official privilege. Prior to the invention of the envelope, folding a document served to protect the privacy of its content. The term was later applied to all official documents, such as those containing agreements between governments, and thus became identified with international relations.
Diplomacy is often confused with foreign policy, but the terms are not synonymous. Diplomacy is the chief, but not the only, instrument of foreign policy, which is set by political leaders, though diplomats (in addition to military and intelligence officers) may advise them. Foreign policy establishes goals, prescribes strategies, and sets the broad tactics to be used in their accomplishment. It may employ secret agents, subversion, war, or other forms of violence as well as diplomacy to achieve its objectives.
Diplomacy can be about building alliances and delivering threats. It may be coercive (i.e., backed by the threat to apply punitive measures or to use force) but is overtly nonviolent. Its primary tools are international dialogue and negotiation, primarily conducted by accredited envoys and other political leaders. An example of coercive diplomacy is "gunboat diplomacy", which is the use of conspicuous displays of military power as a means of intimidation to influence others. Since it is inherently coercive, it typically lies near the edge between peace and war, and is usually exercised in the context of imperialism or hegemony.
There are a variety of diplomatic categories and diplomatic strategies employed by organizations and governments to achieve their aims, each with its own advantages and disadvantages. Appeasement is a policy of making concessions to an aggressor in order to avoid confrontation; because of its failure to prevent World War 2, appeasement is not considered a legitimate tool of modern diplomacy. Economic diplomacy is the use of aid or other types of economic policy as a means to achieve a diplomatic agenda. An example of successful economic diplomacy is the Marshall Plan, which jump-started European economic recovery, demonstrated U.S. goodwill to former adversaries like Germany and Italy, and helped stave off the appeal of communism in the immediate aftermath of World War II.
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The role of tact and assertiveness in diplomacy
Diplomacy is the principal substitute for the use of force or underhanded means in statecraft. It is a peaceful method of influencing the decisions and behaviour of foreign governments and peoples through dialogue, negotiation, and other measures. Modern diplomatic practices are a product of the post-Renaissance European state system.
Tact and diplomacy are interchangeable skills centred around an understanding of other people and being sensitive to their opinions, beliefs, ideas and feelings. Effective use of such skills comes from being able to sense accurately what another person is feeling or thinking and then responding in a way that avoids bad feelings or awkwardness while asserting your own ideas and feelings.
To balance assertiveness and diplomacy, it is important to understand your own communication style and preferences, as well as those of your audience. Knowing your purpose and the desired outcome of your communication is also key. Choose your words carefully and avoid language that can trigger negative emotions, misunderstandings, or resistance. Frame your statements using "I" to express your opinions and feelings, which can make your assertiveness sound less confrontational. For example, "I believe" or "I feel". Another key aspect is to show respect and appreciation for the other party's position, authority, and expertise.
In the context of senior management, balancing assertiveness and diplomacy entails confidently expressing ideas while respecting their expertise. It involves articulating concerns respectfully, offering solutions, and actively listening to their insights. Effective communication, understanding their priorities, and adapting communication styles as needed fosters productive collaboration and decision-making.
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The use of economic policy as a diplomatic tool
Diplomacy is the principal substitute for the use of force or underhanded means in statecraft. It is the established method of influencing the decisions and behaviour of foreign governments and peoples through dialogue, negotiation, and other measures short of war or violence. It is how comprehensive national power is applied to the peaceful adjustment of differences between states.
Economic diplomacy is the use of economic policy as a diplomatic tool to achieve a diplomatic agenda. It involves using diplomatic skills with economic tools to advance a country's economic, political, and strategic goals. Economic diplomacy can be defined as any diplomatic activity that promotes the state's economic interests. It also includes diplomacy that uses economic resources to achieve a specific foreign policy objective. Economic diplomacy covers policies relating to the production, movement, or exchange of goods, services, instruments (including official development assistance), money, information, and their regulation.
Economic diplomacy has been used by the United States to open markets for its goods and services and to boost global prosperity and stability. The US Foreign Service plays a crucial role in crafting policies and carrying out economic diplomacy to advance the strategic and security interests of the country. For example, after the 9/11 terrorist attacks, the US worked on blocking terrorist financing and developing economic support and reform packages for affected countries.
Another example of economic diplomacy is India's Development Partners Administration (DPA), which uses development aid to engage diplomatically. The DPA undertakes projects such as building housing units in Sri Lanka and extending Lines of Credit projects globally, particularly in Africa. This form of economic diplomacy is aligned with India's foreign policy objective of becoming a global player.
In summary, economic diplomacy is a powerful tool for countries to promote their economic, political, and strategic interests. It involves using economic resources and policies to achieve diplomatic goals and advance national agendas. By employing economic diplomacy effectively, countries can enhance their global influence and achieve their desired outcomes on the world stage.
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The history of diplomacy and its modern forms
The history of diplomacy is as old as human society itself. Even in the earliest societies, there were some attributes of states, and the first international laws arose from intertribal relations. Tribes negotiated marriages, trade, and hunting regulations. Messengers and envoys, often women, were revered and trusted with negotiating peace.
The greatest knowledge of early diplomacy comes from the Middle East, the Mediterranean, China, and India. Records of treaties between Mesopotamian city-states date back to 2850 BCE, with Akkadian (Babylonian) serving as the diplomatic language. There are traces of Egyptian diplomacy dating to the 14th century BCE, and significant evidence of Assyrian diplomacy in the 7th century BCE. The Artha-shastra, one of the oldest books in secular Sanskrit literature, offers a ruthlessly realistic state system that insists foreign relations be determined by self-interest.
Diplomacy played a crucial role in the economic and political relations between states during the Middle Ages. Envoys, respected for their knowledge and wisdom, were sent to negotiate treaties and convey important messages. The modern concept of diplomatic immunity also has its roots in this period, with the sanctity of diplomats being observed and respected.
The proliferation of colonialism and the two World Wars significantly influenced diplomacy in the 19th and 20th centuries. The formation of the United Nations (UN) marked a shift towards multilateral diplomacy, with a focus on conflict resolution through negotiation. Modern diplomacy encompasses a wide range of activities, including representation, negotiation, and the protection of national interests, involving various actors such as governments, non-state entities, and international organizations.
Diplomacy has continued to evolve with new technologies, global events, and political ideologies. Digital diplomacy and social media have become essential tools in the modern era, allowing for rapid communication and the dissemination of information. Issues such as climate change and terrorism have added new dimensions to international relations, requiring innovative approaches and cooperation.
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The impact of diplomatic skills on career success
Diplomacy is the principal substitute for the use of force or underhanded means in statecraft. It is a peaceful method of influencing the decisions and behaviour of foreign governments and peoples through dialogue, negotiation, and other measures. Diplomacy is a skill centred around an understanding of other people and being sensitive to their opinions, beliefs, ideas, and feelings.
Diplomatic skills are valuable soft skills that can help navigate work life and succeed in one's career. They are essential in maintaining diplomacy at work and include communication skills, active listening, empathy, conflict resolution, leadership, and emotional intelligence.
Good communication skills are crucial to developing diplomacy in the workplace. They enable professionals to interact with colleagues, professionals, and acquaintances alike. Active listening is an important aspect of communication, helping one to learn information, hear new ideas, and understand how others feel and think. Empathy is another key diplomatic skill, allowing professionals to relate to others, create supportive work relationships, and foster a productive and positive work environment.
Conflict resolution is an essential skill in diplomacy, helping to find peaceful solutions to complex international scenarios or workplace conflicts. Diplomacy requires the ability to approach and resolve conflict through empathy and a positive mindset, aiming for successful outcomes for all involved.
Leadership is another skill that often emerges from diplomatic abilities. A diplomat plays an extremely valuable role in the team dynamic, and their ability to communicate effectively and build relationships can enhance team unity and promote inclusion.
Overall, diplomatic skills are essential for career success, especially in the field of international relations. They enable professionals to navigate challenging situations, build strong relationships, and emerge as reliable colleagues and leaders within their teams and industries. Diplomatic skills can be further developed and honed through strategic planning, assertiveness, and rapport-building.
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Frequently asked questions
Diplomacy is the principal substitute for the use of force or underhanded means in statecraft. It is how comprehensive national power is applied to the peaceful adjustment of differences between states. It is often confused with foreign policy, but the terms are not synonymous. Diplomacy is the chief, but not the only, instrument of foreign policy.
No, diplomacy does not mean argument. Diplomacy is a form of tact and persuasion, which involves understanding other people and being sensitive to their opinions, beliefs, ideas and feelings. Diplomacy is a peaceful method of negotiation and conflict resolution.
Some examples of diplomacy include:
- Negotiations or formal discussions between countries intended to resolve or prevent disputes
- Consultations or forward-looking conversations between countries about shared problems
- Back-channel talks or secret communications between countries, often those in conflict
- Summits and conferences or talks between heads of states or high-level government officials

























