
Two-track diplomacy, also known as multi-track diplomacy, is a process that involves unofficial, non-governmental conflict resolution efforts by practitioners and theorists. It is a growing field that supports Track One (government) efforts and plays a crucial role in its own right. Two-track diplomacy aims to improve communication and understanding between conflicting groups, reduce tension and fear, and explore common ground that official negotiators may struggle to find. It can take the form of workshops, conversations, and citizen exchanges, and it has been applied to various international conflicts, including those between Israelis and Palestinians. Two-track diplomacy is often used in conjunction with Track 1.5 diplomacy, which provides a platform for government officials to discuss sensitive issues in a closed-door setting. Together, these tracks offer a powerful approach to addressing global challenges and have led to breakthroughs in conflicts such as the Oslo Accords and the Tajikistan civil war.
| Characteristics | Values |
|---|---|
| Number of tracks | 9 |
| Track One | Official government-to-government diplomatic interaction |
| Track Two | Unofficial, non-governmental, analytical, policy-oriented, problem-solving efforts by skilled, educated, experienced and informed private citizens interacting with other private citizens |
| Track Three | Businessman-to-businessman, private sector, free-enterprise, multinational corporation interactions |
| Track Four | Citizen-to-citizen exchange programs of all kinds, such as scientific, cultural, academic, educational, student, film, music, art, sports, and youth exchanges |
| Track Five | Media-to-media based efforts designed to expose and educate large segments of the population in conflict to the philosophy, ideas, culture and needs of the other national, society, or ethnic group with whom they are in conflict |
| Purpose | To incorporate grassroots and civil society participation, support peace processes, maintain a channel of communication when officials are not speaking, and discuss tough policy issues |
| Participants | Academics, policymakers, heads of state, peacebuilders, diplomats, civil society leaders, quasi-government officials, former diplomats, generals, and representatives from business and education |
| Examples | Oslo Accords between Israel and the Palestine Liberation Organization, resolution of the Tajikistan civil war, advances on the North Korea or India-Pakistan conflicts, and the Jewish-Palestinian Living Room Dialogue Group |
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What You'll Learn
- Track II diplomacy is a difficult and sophisticated process requiring high levels of commitment, preparation, and skill
- Track II diplomacy is the practice of non-state actors using conflict resolution tactics to improve communication and understanding between citizens
- Track II diplomacy is not a substitute for Track I diplomacy but assists official actors to manage and resolve conflicts by exploring possible solutions derived from the public view
- Track II diplomacy can be used to maintain a channel of communication when officials are not speaking to each other
- Track II diplomacy can be used as a forum for discussing tough policy issues that two or more countries are trying to address

Track II diplomacy is a difficult and sophisticated process requiring high levels of commitment, preparation, and skill
Track II diplomacy is a complex and challenging process that demands a high level of dedication, expertise, and preparation. It is a form of unofficial diplomacy conducted by non-state actors, often referred to as "back-channel diplomacy." This type of diplomacy recognises that private individuals, through informal and unofficial contacts, can sometimes find common ground that official negotiators cannot. It is a supplementary process to traditional Track I diplomacy, not a substitute.
Track II diplomacy is a sophisticated process that requires a high level of commitment from all involved parties. It is a collaborative effort that involves skilled, educated, experienced, and informed private citizens interacting with other private citizens from conflicting groups. These individuals must be prepared to engage in open and honest dialogue, sharing their perspectives and working together to develop creative solutions to complex international conflicts. This process can be challenging as it requires participants to move beyond their official stances and explore new ideas without the constraints of formal negotiation.
Preparation is also crucial to the success of Track II diplomacy. Participants must be knowledgeable about the fields of multi-track diplomacy and conflict resolution. They should be well-versed in the history, society, culture, and psychology of the groups involved in the conflict. This understanding is essential to developing effective strategies for conflict resolution and ensuring that all parties are committed to the process. Additionally, Track II diplomacy often involves facilitated workshops and conversations aimed at improving communication and understanding between conflicting groups. These activities require careful planning and facilitation to create a safe and productive environment for all participants.
The skills required for successful Track II diplomacy are diverse and demanding. Participants must possess strong communication and interpersonal skills to build relationships and foster understanding. They must also be adept at problem-solving and creative thinking to develop innovative solutions to complex conflicts. Moreover, Track II diplomacy often involves working with individuals from different cultural backgrounds and perspectives, so cultural competency and empathy are essential skills. The ability to remain unbiased and maintain a neutral stance while facilitating dialogue between conflicting parties is also critical.
Overall, Track II diplomacy is a challenging and multifaceted process that requires a high level of commitment, preparation, and skill. It plays a crucial role in supplementing official diplomatic efforts and resolving conflicts that traditional diplomacy struggles to address. By bringing together skilled and dedicated individuals from diverse backgrounds, Track II diplomacy offers a unique perspective and a powerful tool for promoting international peace and understanding.
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Track II diplomacy is the practice of non-state actors using conflict resolution tactics to improve communication and understanding between citizens
Track II diplomacy is a process that involves non-state actors using conflict resolution tactics to improve communication and understanding between citizens. It is a form of unofficial, non-governmental diplomacy that aims to resolve or ease conflicts by appealing to common human capabilities for goodwill and reasonableness. This type of diplomacy recognises that private individuals, meeting unofficially, can sometimes find common ground that official negotiators cannot. It is often referred to as "back-channel" diplomacy and can be a powerful tool for addressing difficult policy challenges and intractable civil wars that official diplomacy struggles to resolve.
Track II diplomacy was conceived in the 1970s by a group of academics, free-thinking state department bureaucrats, and public intellectuals. It grew out of the observation that citizens could take action and find common ground during conflicts, rather than being bystanders to government negotiations. The term "Track II diplomacy" was first coined by Joseph V. Montville, a former Foreign Service officer, in the pages of Foreign Policy. Montville emphasised that Track II diplomacy is not a substitute for official Track I diplomacy but rather a complementary process that can assist in exploring possible solutions and managing conflicts.
Track II diplomacy typically involves facilitated workshops and conversations that bring members of conflicting groups together. These workshops aim to develop personal relationships, understand the conflict from multiple perspectives, and devise joint strategies for conflict resolution. One example of a successful Track II diplomacy process is the Oslo Accords of 1993 between Israel and the Palestine Liberation Organization (PLO), which achieved significant breakthroughs. Additionally, the sustained Jewish-Palestinian Living Room Dialogue Group, which began in 1992, is another illustration of Track II diplomacy in action.
While Track II diplomacy offers a flexible and innovative approach to conflict resolution, it is important to recognise its limitations. Some conflicts may require the intervention of governments and official leaders. Moreover, the effectiveness of Track II diplomacy can vary depending on the stage of the conflict and the level of participants involved. Nevertheless, Track II diplomacy has proven to be a valuable tool for improving communication, building relationships, and exploring alternative solutions when official channels may be limited or ineffective.
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Track II diplomacy is not a substitute for Track I diplomacy but assists official actors to manage and resolve conflicts by exploring possible solutions derived from the public view
Track II diplomacy is a process that involves unofficial, non-governmental conflict resolution efforts by practitioners and theorists. It is important to note that Track II diplomacy is not a substitute for official Track I diplomacy, but rather a complementary process that assists in managing and resolving conflicts.
Track II diplomacy recognises that private individuals, meeting unofficially, can sometimes find common ground that official negotiators cannot. It empowers citizens to take action and contribute to conflict resolution, rather than being passive bystanders while governments negotiate. This type of diplomacy involves facilitated workshops that bring members of conflicting groups together to develop personal relationships, understand the conflict from each other's perspectives, and devise joint strategies for resolution. It also involves working to shift public opinion, reducing the sense of victimhood and rehumanising the adversary.
Track II diplomacy is particularly relevant in today's world, where most armed conflicts are intra-state, occurring within national boundaries. These intra-state conflicts fall outside the scope of UN intervention, and efforts by individual governments to offer political assistance are often rejected by the parties involved. As a result, unofficial conflict resolution efforts through Track II diplomacy can play a crucial role in supplementing official government negotiations.
While Track II diplomacy provides a flexible space to test ideas and shape relationships, it is not a replacement for the formal negotiations and agreements that occur in Track I diplomacy. Track II processes can, however, assist official actors in several ways. They can help incorporate grassroots and civil society participation, maintain communication channels when official channels are blocked, and provide a forum for discussing challenging policy issues.
In conclusion, Track II diplomacy is a valuable tool that assists official actors in managing and resolving conflicts. It does so by exploring possible solutions derived from the public view, improving communication and understanding between citizens, and facilitating the development of personal relationships between conflicting groups. While it does not replace the need for Track I diplomacy, it serves as a complementary process that can lead to breakthroughs in challenging negotiations.
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Track II diplomacy can be used to maintain a channel of communication when officials are not speaking to each other
Track II diplomacy, also known as multi-track diplomacy, is a form of unofficial, non-governmental conflict resolution that can play a crucial role in maintaining a channel of communication when official channels are not available or are ineffective. This type of diplomacy recognises that citizens and private individuals can often find common ground that official negotiators cannot, as they are not bound by the same constraints and expectations.
Track II diplomacy can be particularly effective when officials are not speaking to each other, as it provides a flexible and unofficial space to test ideas and shape relationships. It allows for the exploration of potential solutions and the development of personal relationships, which can be critical to advancing negotiations and overcoming impasses. This form of diplomacy can also help to incorporate grassroots and civil society participation, ensuring that a wider range of perspectives and ideas are considered.
One example of Track II diplomacy's effectiveness is the Oslo Accords of 1993 between Israel and the Palestine Liberation Organization (PLO). These accords began as unofficial Track II diplomacy, facilitated by a Norwegian scholar, and eventually transitioned into official Track I diplomacy, resulting in a historic handshake between Israeli Prime Minister Yitzhak Rabin and PLO head Yasser Arafat. This illustrates how Track II diplomacy can serve as a vital channel of communication when official channels are not available or are strained.
Additionally, Track II diplomacy can involve facilitated workshops that bring together members of conflicting groups to develop personal relationships, understand each other's perspectives, and explore creative solutions to conflicts. These workshops can be particularly effective in reducing tensions and improving understanding between citizens, even when official channels of communication are non-existent.
Overall, Track II diplomacy provides a valuable tool for maintaining communication and advancing negotiations when official channels are not speaking to each other. It empowers citizens and private individuals to take initiative and find common ground, which can ultimately support and complement official government-to-government diplomacy.
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Track II diplomacy can be used as a forum for discussing tough policy issues that two or more countries are trying to address
Track II diplomacy is a useful tool for discussing difficult policy issues between two or more countries. It is a form of unofficial, non-governmental diplomacy that can bring citizens and non-state actors together to find common ground and resolve conflicts. This type of diplomacy is particularly effective when official channels of communication are strained or non-existent, as it can maintain a channel of dialogue and help advance negotiations.
Track II diplomacy provides a flexible and unofficial space for parties to test ideas and shape relationships. It can be a powerful tool for relationship-building and improving understanding between conflicting groups. This can involve facilitated workshops that bring members of conflicting groups together to develop personal relationships and understand the conflict from each other's perspective. These workshops can also be used to develop joint strategies for conflict resolution and to shift public opinion, reducing the sense of victimhood and rehumanizing the adversary.
One example of successful Track II diplomacy is the Oslo Accords of 1993 between Israel and the Palestine Liberation Organization (PLO). This process began as unofficial contacts between academics and citizens from both sides, which eventually led to a handshake between Israeli Prime Minister Yitzhak Rabin and PLO head Yasser Arafat on the White House lawn. Another example is the sustained Jewish-Palestinian Living Room Dialogue Group, which has been meeting since 1992.
Track II diplomacy can also be used to support and enhance official government-to-government diplomacy (Track I). It is not meant to replace or substitute Track I diplomacy but to assist and compensate for its limitations. By involving non-governmental participants and incorporating grassroots and civil society perspectives, Track II diplomacy can help address complex global challenges that official diplomacy alone may struggle to resolve.
In conclusion, Track II diplomacy provides a valuable forum for discussing tough policy issues between two or more countries. It offers a flexible and unofficial space to test ideas, build relationships, and find common ground where official channels may be limited or non-existent. When combined with Track I diplomacy, it can help address difficult policy challenges and support peace processes.
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Frequently asked questions
Two-track diplomacy is a practice that involves unofficial, non-governmental conflict resolution efforts by practitioners and theorists. It is a growing field that can support official government efforts in resolving conflicts and can also play a significant role on its own.
The two tracks in two-track diplomacy are:
- Track One: Official government-to-government diplomatic interaction.
- Track Two: Unofficial, non-governmental, analytical, policy-oriented, problem-solving efforts by skilled, educated, experienced, and informed private citizens interacting with other private citizens.
Some examples of two-track diplomacy include:
- The Oslo Accords of 1993 between Israel and the Palestine Liberation Organization (PLO), which began as unofficial contacts and achieved significant breakthroughs.
- The sustained Jewish-Palestinian Living Room Dialogue Group, which started in 1992.
- The Neemrana dialogue between influential individuals from India and Pakistan, sponsored by the United States Information Service (USIS).

















![Conflict resolution : track two diplomacy Center for the Study of Foreign Affairs ; edited by John W. McDonald Jr. and Diane B. Bendahmane. 1987 [Leather Bound]](https://m.media-amazon.com/images/I/61IX47b4r9L._AC_UY218_.jpg)







