
In New York City, over 65% of residents are renters, and the process of moving is often costly. One of the critical aspects of renting is understanding the concept of normal wear and tear, which is included in every lease agreement. Normal wear and tear refers to the natural deterioration of a rental property due to regular day-to-day use over time. It is essential to distinguish between normal wear and tear and property damage to determine who is responsible for repairs and the return of the security deposit. While minor scuffs, scratches, and stains are considered normal wear and tear, more significant issues like holes in walls, broken windows, or excessive pet smells are considered damage. To protect themselves, tenants should document the property's condition at move-in and move-out, while landlords should also acknowledge existing damage before the tenant moves in.
| Characteristics | Values |
|---|---|
| Definition | Normal wear and tear is the deterioration that occurs naturally as a result of the tenant using the property as it's designed to be used without fault or negligence from the tenant. |
| Examples | Minor scuffs and scratches on walls, stained carpets, pervasive pet smells, excessive mildew in the bathroom, dirt or grime on appliances, minor wear on flooring, water damage from neglect, garbage left under an oven, stains in the tub and sink, leftover food in the refrigerator, dog hair throughout the apartment, garbage on the back porch, dirty windows and ceiling fans |
| Documentation | Both landlords and tenants should document the condition of the property at move-in and move-out to assess fairly what constitutes normal wear and tear versus damage requiring repairs or replacements. |
| Security Deposit | Landlords may deduct a portion of the security deposit to cover the costs of repairing damage beyond normal wear and tear. |
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What You'll Learn

Security deposits
In New York, security deposits are subject to state regulations. For example, landlords can only collect a maximum amount, which is typically one month's rent, and they must return the deposit within a specific timeframe at the end of the lease term. Landlords are also required to place security deposits in a separate, interest-bearing bank account and notify tenants of the bank's name and address. At the end of the tenancy, tenants can choose what to do with the interest accrued on their deposit. They can either subtract it from the rent, hold it in trust until the end of the tenancy, or receive it as a lump sum at the end of each year.
If a tenant honours the lease agreement's terms and conditions and leaves the apartment in the same condition as when they moved in, except for normal wear and tear, the landlord must return the full security deposit. However, if there is damage beyond normal wear and tear, such as holes in the walls, broken windows, or stains on the carpet, the landlord can deduct repair costs from the security deposit. Landlords must provide tenants with an itemised list of deductions and repair costs.
Tenants have the right to dispute any deductions they believe are unjustified, and landlords must be prepared to provide evidence to support their claims. If a landlord fails to return a security deposit or deducts unreasonable costs, tenants can take the issue to Small Claims Court for resolution. In some cases, tenants may be entitled to punitive damages if they paid more than one month's rent for the security deposit.
To avoid disputes over normal wear and tear, tenants should document the property's condition before and after moving in with photos and written descriptions. This evidence will help support any challenges to the landlord's claims of damage.
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Natural deterioration
In New York City, the concept of "normal wear and tear" is essential to understand as a tenant or landlord. While the specific definition of normal wear and tear is not defined in New York statutes, case law and common understanding offer a framework for what constitutes natural deterioration.
It is important to distinguish between natural deterioration and tenant damage. Any deterioration that occurs naturally without fault or negligence from the tenant is considered normal wear and tear. On the other hand, tenant damage refers to issues arising from neglect or failure to address maintenance concerns promptly. For instance, water damage resulting from unaddressed plumbing issues would be considered tenant damage. Similarly, pet-related damage, such as scratches on floors or doors, urine stains on carpets, or chewed mouldings, is the tenant's responsibility to repair.
To ensure a fair assessment of the property's condition, both landlords and tenants should document the state of the apartment at the beginning and end of the lease. Taking photos and noting any existing damages before move-in can help prevent disputes over what constitutes normal wear and tear versus tenant damage. Open communication between landlords and tenants throughout the lease term is also crucial for addressing issues promptly and ensuring a transparent process for returning the security deposit.
In conclusion, natural deterioration in the context of New York City rental properties refers to the gradual and typical wear and tear that occurs due to everyday use. It is essential for landlords and tenants to understand this concept to preserve the condition of the apartment, determine responsibilities for repairs, and ensure a fair process for returning security deposits.
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Tenant negligence
When it comes to renting an apartment in New York City, understanding the difference between normal wear and tear and tenant negligence is crucial. Normal wear and tear refer to the expected deterioration of a rental property over time due to ordinary use. On the other hand, tenant negligence refers to damage caused by a tenant's carelessness, misuse, or failure to act.
Holes or Large Tears in Walls:
Any significant damage to walls, such as holes from nails or screws, large tears, or extensive gouges, is considered tenant negligence. These issues usually require repair or patching and are not considered normal wear and tear.
Broken or Damaged Appliances:
Damage to appliances, such as broken handles or malfunctioning components, is the tenant's responsibility if caused by misuse or neglect. Tenants are typically liable for repairing or replacing appliances damaged during their lease term.
Excessive Stains or Damage to Flooring:
While minor wear on flooring is expected, excessive stains, burns, large tears or holes in carpets, or deep scratches on hardwood floors are considered tenant negligence.
Pet-Related Damage:
Damage caused by tenants' pets, such as scratches on floors or doors, urine stains on carpets, or chewed mouldings, is the responsibility of the tenant. Tenants with pets are expected to repair or remedy any damage caused by their animals.
Water Damage from Neglect:
Water damage resulting from a tenant's neglect, such as leaks from unaddressed plumbing issues or failure to ventilate the property properly, is considered tenant negligence. Tenants are responsible for promptly reporting and addressing maintenance issues to prevent further damage.
It is important to note that tenants are responsible for minimizing damage and reporting maintenance issues to the landlord. Security deposits serve as financial protection for landlords against property damage caused by tenant negligence. At the end of the lease, landlords may deduct from the security deposit to cover repair costs for damages beyond normal wear and tear. However, tenants have the right to dispute any deductions they believe are unjustified, and landlords must provide evidence to support their claims.
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Property damage
In New York City, property damage beyond normal wear and tear can result in deductions from a tenant's security deposit. Normal wear and tear refer to the natural and expected deterioration of a rental property over time due to regular use. It is distinct from property damage, which is more serious destruction or decay caused by tenant negligence or careless actions.
Normal wear and tear typically include minor issues such as loose doorknobs, worn-out carpets in high-traffic areas, minor scuffs and scratches on walls, and fading paint. These issues are considered cosmetic and relatively easy to fix. On the other hand, property damage involves more significant and challenging repairs, such as holes in walls, broken windows, large tears or stains on carpets, and water damage from tenant neglect.
To avoid disputes, tenants should document the property's condition before moving in and again before moving out. This can be done by taking photos or videos, especially of areas prone to wear and tear, such as doorways, floors, and the kitchen. Tenants should also promptly report any maintenance issues to the landlord to avoid further damage and protect themselves from liability.
In New York, landlords are responsible for maintaining the property in a habitable condition and providing essential services. They should account for normal wear and tear when preparing the property for new tenants and should not deduct these costs from the security deposit. Landlords may, however, withhold part or all of the security deposit to cover the costs of repairing damage beyond normal wear and tear.
To summarise, property damage in the context of New York City rental properties refers to significant destruction or decay that goes beyond the typical deterioration expected from regular use. Tenants may be held financially responsible for this damage, and it can result in deductions from their security deposit.
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Landlord responsibilities
In New York City, landlords have specific responsibilities and rights when it comes to maintaining their rental properties and upholding the concept of "normal wear and tear". Here are the key landlord responsibilities regarding this topic:
Understanding "Normal Wear and Tear"
Landlords should have a clear understanding of what constitutes "normal wear and tear" in a rental property. This term refers to the expected and inevitable deterioration of a rental property over time due to ordinary use and everyday living. It includes minor scuffs and scratches on walls, worn-out carpets in high-traffic areas, fading paint due to sunlight exposure, and light scratches on countertops. These are considered acceptable and do not warrant tenant charges or deductions from the security deposit.
Differentiating Between Wear and Tear and Damages
Landlords should be able to differentiate between normal wear and tear and damages caused by tenant negligence, misuse, or intentional acts. Damages that go beyond normal wear and tear may include excessive stains or damage to flooring, such as large tears or holes in carpets, or scratches on hardwood floors. Pet-related damage, such as scratches or urine stains, and water damage from tenant neglect are also typically considered tenant responsibilities.
Conducting Thorough Inspections
To protect themselves from potential disputes and unwarranted claims, landlords should conduct thorough move-in and move-out inspections. This involves documenting the property's condition with photographs and videos, paying close attention to areas prone to wear and tear, such as doorways, floors, and the kitchen. Proper documentation ensures that landlords have evidence to support any necessary deductions from the tenant's security deposit.
Transparent Communication
Open and transparent communication with tenants is crucial. Landlords should clearly communicate their expectations, address maintenance concerns promptly, and provide transparency regarding deductions from the security deposit. Establishing clear lines of communication can help resolve disputes and foster a positive landlord-tenant relationship.
Compliance with Security Deposit Regulations
Landlords in New York must comply with state regulations regarding security deposits. This includes returning the security deposit within the specified timeframe (typically within 14 days for non-rent-controlled units), providing written notice of the bank holding the deposit, and only deducting amounts necessary to repair damage beyond normal wear and tear. Landlords must provide tenants with an itemized list of deductions and repair costs, and be prepared to resolve disputes through negotiation or legal guidance if needed.
By fulfilling these responsibilities, landlords can maintain their rental properties, ensure fair treatment of tenants, and uphold the concept of "normal wear and tear" in New York City.
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Frequently asked questions
Normal wear and tear in New York City is the deterioration that occurs naturally as a result of the tenant using the property as it’s designed to be used without fault or negligence from the tenant. This includes minor scuffs and scratches on walls, stained carpets, and excessive mildew in the bathroom.
Normal wear and tear does not include damage caused by tenant negligence or abuse. Any damage that is not the result of carelessness, negligence, accidents, mistreatment, or intentional abuse would be considered normal wear and tear.
You can dispute any deductions you believe are unjustified, and your landlord must be prepared to provide evidence to support their claims. It is important to document the property's condition with photos when moving in and out to help assess fairly what constitutes normal wear and tear versus damage.
Examples of damage that exceed normal wear and tear include an offensive and excessive tobacco odor as a result of the tenant’s smoking in the property, and having to repair holes in the wall and hire an exterminator to remove fleas.
Take photos of the apartment's condition when moving in and out, paying special attention to areas that are likely to get a lot of wear and tear, such as doorways and floors. Make sure your landlord has acknowledged any existing issues at the outset of your lease so they cannot claim it was your fault when you move out.

























