
When a tenant moves out of a rental property, it is unlikely to be in the same condition as when they moved in. Normal wear and tear refers to the gradual deterioration of a property and its features due to typical use over time. It is important to distinguish between normal wear and tear and tenant damage to determine repair obligations and handle security deposits fairly. While there is no clear legal definition of normal wear and tear, it generally includes minor cosmetic issues such as small nail holes, scratches, scuffs, loose doorknobs, and worn-out carpets. On the other hand, tenant damage is often caused by negligence, carelessness, accidents, or intentional abuse and can impact the usefulness, value, or function of a property. Understanding the difference can help landlords and tenants manage expectations, preserve relationships, and ensure fair financial outcomes.
| Characteristics | Values |
|---|---|
| Definition | Natural deterioration resulting from typical use over time |
| Examples | Loose doorknobs, worn-out carpet, minor scratches on the walls and floors, small nail holes in the walls from hanging pictures, slightly worn or faded paint, scuff marks, worn patches on linoleum, loose grout on tiles, dulling and slight discoloration on tile floors |
| Responsibility for repairs | Landlord |
| Compared to damage | Cosmetic, relatively easy to fix, typical with people living in the space |
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What You'll Learn
- Floors: Minor scratches or wear patterns on hardwood floors are normal, while cuts in linoleum or large stains on carpets are excessive
- Walls: Small nail holes, scuff marks, and minor scratches are considered normal, while cracks, holes, and large marks are excessive
- Appliances: Normal wear includes dirt or grime on appliances, while damage is caused by negligence, affecting the appliance's function
- Definition: Normal wear and tear refer to the expected deterioration from typical use over time. It does not cover problems from neglect
- Security deposits: Landlords can withhold security deposits for damages exceeding normal wear and tear. Disputes can arise in such cases

Floors: Minor scratches or wear patterns on hardwood floors are normal, while cuts in linoleum or large stains on carpets are excessive
Normal wear and tear refer to the gradual effects of living conditions on the property and its features. It is important to distinguish between normal wear and tear and tenant damage to effectively manage the property and ensure a fair landlord-tenant relationship.
Floors, in particular, will show signs of wear and tear that vary depending on the type of flooring. For hardwood floors, minor scratches, and wear patterns are normal and expected. Hardwood floors will naturally develop these marks over time due to regular foot traffic. Therefore, these scratches are unavoidable and are the responsibility of the landlord to fix.
However, for linoleum flooring, cuts are considered excessive wear and tear and fall under property damage. Linoleum may show signs of peeling at the corners with extended use, which is typical wear. Yet, cuts in the material are likely to be classified as damage caused by tenant negligence, carelessness, or accidents. Tenants may be held responsible for these types of damage, and landlords can make appropriate deductions from their security deposits.
Carpeted floors may show signs of wear and tear through subtle fading and worn-out patches in high-traffic areas. This type of deterioration is unavoidable and expected with long-term tenants. On the other hand, large stains or tears in carpets are considered excessive and are the tenant's responsibility.
To summarise, minor scratches and wear patterns on hardwood floors are typical and expected over time. Cuts in linoleum and large stains or tears on carpets, however, are considered excessive wear and are often a result of tenant negligence. To avoid disputes, landlords should develop clear guidelines and expectations for tenants and conduct thorough move-in and move-out inspections.
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Walls: Small nail holes, scuff marks, and minor scratches are considered normal, while cracks, holes, and large marks are excessive
When it comes to the walls of a rented apartment, small nail holes, scuff marks, and minor scratches are generally considered normal wear and tear. This is because it is reasonable to expect tenants to hang pictures or decorations on the walls, and these activities can result in small nail holes. Over time, the paint on the walls may also show signs of slight fading, discolouration, or wear, especially in high-traffic areas or areas exposed to sunlight. Such changes are considered inevitable and are expected to occur during the course of a tenant's occupancy.
On the other hand, cracks, holes, and large marks on the walls are typically considered excessive wear and fall under property damage. This distinction is important because it determines whether the landlord or tenant is responsible for the repairs and associated costs. Damage caused by tenant negligence, carelessness, accidents, or intentional abuse falls under the tenant's responsibility, and deductions may be made from their security deposit to cover these expenses.
To avoid disputes, it is recommended that landlords and tenants perform a move-in and move-out inspection together. Taking photos of the apartment's condition upon move-in can also help clarify responsibility for any wear and tear that arises during the tenant's occupancy. While it is unreasonable to expect tenants to maintain the apartment in pristine condition, there is an expectation that they will treat the property with a certain level of respect and care.
As a tenant, it is important to understand that putting nails in the walls to hang pictures may be considered damage by some landlords, and it is always best to seek permission before making any alterations to the property. Regular maintenance and proactive strategies, such as regular inspections and touch-up paint or repainting, can help landlords preserve the property's value and minimise disputes.
Ultimately, the distinction between normal wear and tear and property damage can be subjective and may vary depending on local laws and the specific circumstances of each case. What constitutes normal wear and tear in an apartment can also change over time, with more noticeable signs of wear and tear becoming expected after longer periods of occupancy.
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Appliances: Normal wear includes dirt or grime on appliances, while damage is caused by negligence, affecting the appliance's function
When it comes to appliances, it's important to distinguish between normal wear and tear and damage caused by negligence. Normal wear and tear refer to the gradual and natural deterioration that occurs over time due to regular use. This includes minor defects or issues that do not significantly affect the appliance's overall function.
In the case of appliances, normal wear and tear can manifest in various ways. For example, it is typical for appliances to accumulate dirt or grime over time due to regular use. Ovens and microwaves, for instance, may experience an inevitable build-up of grease and dirt. While this may be considered normal wear, if the dirt or grime is excessive and cannot be removed with a standard cleaning, it may be deemed damage. Therefore, it is essential to maintain a certain level of cleanliness and perform regular maintenance to avoid any issues.
Additionally, appliances with moving parts, such as refrigerators and dishwashers, may exhibit minor scratches, dents, or signs of wear on their surfaces. For instance, a refrigerator door may have a minor dent from being closed too hard, or a dishwasher's door seal may wear out over years of use. These are expected outcomes of regular use and are considered normal wear.
On the other hand, damage caused by negligence goes beyond normal wear and tear. Negligence refers to the failure to exercise reasonable care, resulting in excessive or avoidable damage. For appliances, this could include severe stains, tears, or cuts caused by misuse or neglect. For example, if a tenant fails to clean their stove regularly, allowing food residue and grease to build up excessively, this could be considered negligence. Similarly, alterations or improvements made to an appliance without the landlord's consent would likely be classified as damage.
To summarise, normal wear and tear on appliances include minor scratches, dents, and the accumulation of dirt or grime that occurs over time due to regular use. Damage caused by negligence, on the other hand, refers to excessive or avoidable issues arising from neglect or misuse, such as severe stains or alterations made without permission. It is important for both tenants and landlords to understand these distinctions to effectively manage expectations and responsibilities regarding maintenance and repairs.
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Definition: Normal wear and tear refer to the expected deterioration from typical use over time. It does not cover problems from neglect
The definition of normal wear and tear in an apartment is subjective and varies depending on local laws and individual interpretations. However, it generally refers to the expected and gradual deterioration of the property and its features due to typical use over time. This type of wear and tear is considered unavoidable and is distinct from property damage caused by neglect or abuse.
Normal wear and tear is characterised by cosmetic issues that are relatively easy to fix. Examples include loose doorknobs, worn-out carpets, minor scratches on walls and floors, and small nail holes from hanging pictures. Faded or worn paint, scuff marks, and peeling paint are also considered normal wear and tear, especially in high-traffic areas. For appliances, normal wear and tear would depend on their kind, quality, and regular maintenance and cleaning. Generally, appliances have a useful life of between 5 and 15 years.
On the other hand, property damage goes beyond normal wear and tear. It is often caused by tenant neglect, carelessness, accidents, or intentional abuse. This type of damage affects the usefulness, value, or function of the property's features and can be costly to repair. For example, while worn-out high-traffic areas of subtle fading on carpets would be considered normal wear and tear, large stains or tears would be considered damage. Similarly, peeling corners on linoleum flooring are typical wear, but cuts in the material would likely qualify as damage.
It is important to distinguish between normal wear and tear and tenant damage to ensure fairness and transparency in the landlord-tenant relationship and to minimise potential disputes. Landlords should also understand how normal wear and tear evolves over time and implement proactive maintenance strategies to effectively manage their properties.
To summarise, normal wear and tear refer to the expected deterioration from typical use over time, encompassing minor cosmetic issues. It does not include problems arising from neglect, abuse, or carelessness, which fall under the category of property damage.
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Security deposits: Landlords can withhold security deposits for damages exceeding normal wear and tear. Disputes can arise in such cases
Normal wear and tear refer to the gradual effects of living conditions on the property and its features. Examples include loose doorknobs, worn-out carpets, small nail holes in the walls from hanging pictures, slightly worn or faded paint, and minor scratches on walls and floors. Normal wear and tear do not cover major issues or problems arising from negligence.
Landlords can withhold security deposits for damages exceeding normal wear and tear. However, landlords cannot deduct basic upkeep costs from the security deposit. If the tenant has cleaned regularly and maintained the unit well, the landlord is responsible for repairing normal wear and tear after the tenant moves out. If the tenant did not damage the property or owe any rent, the landlord must return the security deposit.
To prevent disputes, landlords can implement proactive strategies such as move-in inspections, property inventories, and regular maintenance. Tenants can also take measures to avoid disputes by thoroughly cleaning the apartment before vacating and documenting the unit's condition before and after their occupancy.
If a landlord withholds a security deposit for normal wear and tear, tenants can try to resolve the issue by contacting the landlord and discussing the problem. If the dispute remains unresolved, tenants may consider suing the landlord, especially if they have documentation of the unit's condition.
It is important to note that laws regarding security deposit deductions vary by state, so both landlords and tenants should refer to their local laws to understand their rights and responsibilities.
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Frequently asked questions
Normal wear and tear refers to the natural deterioration and damage that occurs due to typical use over time. It does not include major issues or problems resulting from neglect. Examples include loose doorknobs, worn-out carpets, minor scratches on walls and floors, small nail holes, slightly worn or faded paint, and minor scuff marks.
Excessive wear and tear or damage goes beyond normal wear and tear and is often caused by tenant negligence, carelessness, accidents, or intentional abuse. It may impact the usefulness, value, or function of the property's features. Examples include large stains or tears on carpets, holes in walls, and broken appliances.
Landlords are generally responsible for covering the costs of repairs for normal wear and tear and should budget accordingly. Regular maintenance can help landlords keep track of the rental property's condition and avoid disputes with tenants. On the other hand, tenants are typically responsible for repairs and payments in cases of excessive wear and tear or damage caused by negligence.






















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