
The Wall Street Journal is a highly influential publication, with the power to impact stock market performance. Researchers have used decades of articles to predict stock market returns, and it has been proven that the quality of the paper's results is directly related to the quality of the journalism. Therefore, it is important to consider what constitutes good performance measures for journalists. There are many ways to measure the quality of journalistic content, both quantitatively and qualitatively, and it is generally accepted that good journalism leads to better decisions and more accountability. When it comes to measuring performance, it is important to be flexible and review measures regularly, ensuring they are simple, relevant, informative, adaptable, comprehensive, and clear.
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What You'll Learn

Journal coverage as a stronger indicator of market performance
Journal coverage has been found to be a stronger indicator of market performance than certain federal macroeconomic data. Researchers have used decades of Wall Street Journal articles to predict stock market returns. They found that news coverage of particular topics, such as signs of an impending recession, can predict market performance.
The quality of the journalism underlying the data is essential. Leland Bybee, one of the authors of the research paper, states that "a big part of why the market goes up or down is captured by things being discussed in the Wall Street Journal". The Journal's core readers are investors or people interested in economic affairs, so the topics covered are chosen with this in mind.
Journal coverage can provide valuable insights into the economy and market trends. It can help predict overall S&P 500 gains and losses and identify potential indicators of market performance, such as executive pay.
While traditional measures such as print circulation and pick-up rates are still relevant, they do not provide information about online audiences. In the digital age, online audience demographics can be assessed through various web metrics, including page views, monthly active users, unique visitors, and social media engagement. These metrics help journalists make decisions about online content and increase the success of their digital presence.
Good performance measures should be balanced, strategic, and employee-driven. It is important to measure both results indicators, which quantify past achievements, and leading indicators, which show progress towards future goals.
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Predicting stock market returns
One approach is to analyse financial news articles, such as those published in the Wall Street Journal. Researchers have found that culling through decades of these articles can provide insights into market performance and predict stock returns. The coverage in such publications serves as a strong indicator and potential short-term predictor of market trends, often capturing the pulse of the economy and influencing investors' decisions.
Another approach involves utilising financial ratios and metrics to evaluate stocks. Value investors, for example, seek out stocks they believe are undervalued by the market. They use metrics like the P/E (price-to-earnings) ratio, which helps compare a stock's market value to its earnings, indicating whether it is overvalued or undervalued. A high P/E ratio may suggest an expensive stock relative to its earnings, while a low ratio could indicate a bargain. The P/B (price-to-book) ratio is another metric, with a value less than one indicating a potentially attractive investment opportunity.
Additionally, free cash flow is an important indicator to consider. Rising free cash flow in a company can precede increased earnings, signalling potential rewards for investors in the future. This metric can be particularly useful when combined with a low share price, as it may indicate an undervalued company with potential for growth.
It's important to recognise that stock market predictions are inherently challenging due to the dynamic nature of the market and the influence of various economic factors. Models and indicators can provide guidance, but they may become less effective over time as market conditions change or as more traders adopt them, rendering them less advantageous. As a result, it's crucial to remain adaptable and consider multiple factors when attempting to predict stock market returns.
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Measuring performance during economic crises
Economic crises can be challenging periods for businesses, and measuring performance during these times can be difficult. However, it is crucial for organizations to continue to measure and manage performance effectively to navigate through the crisis successfully.
During an economic crisis, organizations may experience disruptions in their regular operations and face challenges in measuring performance. The COVID-19 pandemic, for example, led to many organizations curtailing or even abandoning their traditional performance management practices due to the difficulties in measuring performance and disruptions in performance-based pay. However, this decision can be detrimental, as performance management serves several critical purposes for both individuals and organizations.
Firstly, performance management helps communicate the company's strategic direction, especially during times of uncertainty. It provides employees with guidance and clarity on the company's goals and expectations. Secondly, performance management is essential for collecting valuable business data and gaining insights into the organization's performance during the crisis. This data can help identify areas of improvement and inform decision-making. Thirdly, performance management enables organizations to provide critical feedback to employees, helping them improve and feel a sense of connection and psychological safety, which is crucial during challenging times.
To overcome the challenges of measuring performance during an economic crisis, organizations should adapt their measurement tools and practices to the new reality. For instance, the Performance Promoter Score (PPS) has been introduced as a solution. PPS is an extension of the Net Promoter Score, a well-established marketing metric. It is a convenient, practical, and relevant performance measure that can be applied during and even after a crisis. Organizations should also aim for simplicity and adaptability in their performance measurement tools, ensuring they are easy to understand, concise, and useful across different functional areas and hierarchical levels.
In addition to the challenges of measuring performance during an economic crisis, there are also broader challenges in measuring the economy's overall performance. Economic statistics and indicators play a crucial role in understanding the health of the economy. For instance, nominal GDP, adjusted for price changes, is a commonly used measure of economic performance. However, there are ongoing debates about what should be included in these measurements, and the financial sector's contribution to GDP remains a subject of discussion among economists and statisticians.
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Performance measurement tools
Importance of Performance Measurement
Firstly, it is crucial to recognize the value of performance measurement, especially during challenging times. While some organizations may be tempted to curtail or abandon performance management due to crises like the COVID-19 pandemic, doing so can result in a loss of valuable information. Performance measurement provides critical insights that can help organizations adapt and make informed strategic decisions. As Amy Webb, Co-Founder and CEO of The Future Today Institute, emphasizes, "This is a time when data matters more than gut."
Characteristics of Effective Performance Measurement Tools
When selecting or designing performance measurement tools, it is essential to ensure they meet specific criteria for effectiveness. According to Aguinis (2019), good performance measures should be simple, relevant, informative, adaptable, comprehensive, and clear. These tools should be easy to understand, concise, and applicable across various functional areas and hierarchical levels within an organization. Simplicity and adaptability become even more critical during crises, as organizations may experience rapid changes in strategic direction.
Balanced and Strategic Measurement
Effective performance measurement involves finding the right balance between results indicators and leading indicators. Results indicators, also known as lagging indicators, quantify past achievements, such as sales numbers, profit, or customer ratings. While these are important, they are insufficient on their own for driving success. Leading indicators are necessary to provide insights into the processes and actions that contribute to achieving results. Leading indicators help identify what needs to be done along the way to ensure desired outcomes.
Employee Involvement and Ownership
Involving employees in establishing their performance measures is crucial. When individuals are involved in the measurement process, they are more likely to feel a sense of ownership and understand how their actions impact outcomes. This empowers employees and enhances their motivation. Additionally, studies have shown that measurement is most efficient and effective when performed by the individuals executing the tasks.
Flexibility and Regular Review
Performance measures should be flexible and regularly reviewed as strategies and priorities evolve. It is important to remove measures that are no longer serving the team's goals, allowing more focus on relevant indicators. Regular review also ensures that performance measurement systems align with changing strategic directions during crises or dynamic market conditions.
Application in Journalism
The Wall Street Journal is a notable example of an organization that leverages performance measurement tools effectively. Researchers have utilized decades of its articles to predict stock market returns accurately. The quality of the Journal's coverage and the underlying journalism directly impact the accuracy of these predictions. Additionally, journalistic scholars and practitioners use various quantitative and qualitative methods to assess the quality and success of journalism.
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Employee-driven performance measures
Importance of Performance Measurement
Performance measurement is essential during crises, as it provides strategic direction, collects valuable data, offers critical feedback, and retains top talent. It helps organisations identify areas for improvement and make informed decisions on training, promotions, and resource allocation.
Qualities of Good Performance Measures
According to Aguinis (2019), a good performance measurement tool should be simple, relevant, informative, adaptable, comprehensive, and clear. It should be easy to understand, concise, and applicable across various organisational levels and functions.
Types of Performance Metrics
Performance metrics can focus on work quality, quantity, efficiency, and organisational performance. For instance, warehouse employees can be evaluated based on the number of packages handled in an hour, while contact centres may focus on average handling time and first-call resolution rates.
Continuous Performance Feedback
Continuous performance feedback is vital for effective management. Organisations should strive to transform qualitative feedback into actionable data. Setting collaborative goals that align with an employee's work is essential for engagement.
Personalised Metrics and Employee Involvement
Performance measurement should be a flexible process. Employees can provide feedback on key performance indicators (KPIs) and be involved in goal and deadline-setting. This improves understanding, commitment, and a sense of inclusion.
Data-Driven Approach
AI-powered systems and data analytics can provide real-time performance insights, enhancing the evaluation process. However, a human touch is still necessary, as subjective elements like employee motivation, skills, engagement, and job satisfaction come into play.
In conclusion, employee-driven performance measures are essential for organisational success. By utilising data-driven approaches, continuous feedback, and adaptable metrics, companies can improve productivity, identify high performers, and foster a culture of development and growth.
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Frequently asked questions
Wall Street Journal articles can be a good short-term indicator of why the U.S. stock market is doing well or poorly. For example, news coverage of particular topics, like signs of a looming recession, can predict market performance.
Performance measures should be simple, relevant, informative, adaptable, comprehensive, and clear. They should be easy to understand, concise, and useful across functional areas and hierarchical levels in an organization.
Employees should be involved in establishing their performance measures. This helps them take ownership of their goals and see how their actions affect their outcomes. It also gives them a sense of control over their performance.

























