
Social workers are employed in a variety of settings, including child welfare and human service agencies, healthcare providers, and schools. Social work is considered a public service as it involves providing assistance and support to vulnerable individuals and communities. This can include helping families access services and benefits, intervening in cases of child neglect or abuse, and providing mental health services. Social workers are often employed by government agencies, non-profit organizations, or private enterprises, with most working full-time and some working evenings, weekends, and holidays.
| Characteristics | Values |
|---|---|
| Nature of work | Hands-on or planning, organizing, managing, or research roles |
| Work settings | Child welfare and human service agencies, healthcare providers, schools, mental health clinics, hospitals, private practices, government agencies, nonprofit organizations, and private for-profit social service companies |
| Work hours | Full-time, evenings, weekends, holidays, on-call |
| Qualifications | Bachelor's or master's degree in social work, master's degree for clinical social workers, license requirements vary by state |
| Salary | Median annual wage of $61,330 in May 2024, state agencies paid an average of $52,000 in 2020, local government agencies paid an average of $58,350, and elementary and secondary schools paid an average of $65,080 in the same year |
| Job satisfaction | High impact and satisfaction from working directly with the community, but can be stressful and dangerous, and government agencies may have more rules and paperwork |
| Benefits | More leave time, excellent benefits packages (including dental and vision), and generous retirement packages compared to non-profit and private sectors |
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What You'll Learn

Social work in the public sector: job satisfaction and impact
Social work is a varied profession, with many specialisms and settings. Social workers can be found in schools, hospitals, mental health clinics, and private practices, as well as in the community. They can work in child welfare, human services, and family services, as well as in more clinical settings, providing mental health support and addiction services.
The public sector is a large employer of social workers, with many working for state-run social services agencies, local municipal government agencies, and schools. The nature of the work in the public sector often involves direct interaction with the public. This can be rewarding, as social workers can see the positive impact they are having on their community. For example, social workers can help families access much-needed services and benefits, and support vulnerable children.
Working in the public sector, social workers can expect generous benefits packages, including excellent retirement packages, and more flexibility with leave time. However, there are also challenges. The work can be stressful and dangerous, particularly in high-crime areas or institutions where there is a risk of violence or disease. Additionally, the nature of the work often means social workers have to deal with a lot of paperwork and navigate complex rules and eligibility criteria.
Social workers in the public sector typically need a bachelor's or master's degree in social work. Some roles, such as clinical social workers, require a master's degree, supervised experience, and a license to practice. The median annual wage for social workers was $61,330 in May 2024, although this varies depending on the specific role and employer.
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Child, family, and school social workers: public sector salaries
Child, family, and school social workers assist children and their families in dealing with various problems, such as abuse, poverty, unemployment, mental health issues, rehabilitation, social adjustment, and child or medical care. They play a crucial role in protecting vulnerable children and helping families in need of assistance. This may include helping parents access services like childcare or apply for benefits. They also intervene in cases where children are at risk of neglect or abuse and assist in foster care placement and adoption processes.
These social workers are employed in various settings, including schools, child welfare agencies, human service agencies, hospitals, mental health clinics, and private practices. The largest employers in this field are elementary and secondary schools. In 2022, the child, family, and school social worker workforce in the US comprised 77,476 people, with 83.6% women and 16.4% men. The average age of female workers was 41.7, while for male workers, it was 42.6. The racial composition was predominantly White, with 15.7% Hispanic and 84.3% non-Hispanic.
In terms of educational requirements, a bachelor's or master's degree in social work is typically needed, with programs accredited by the Council on Social Work Education. Some positions may require a master's degree in social work (MSW) with clinical assessment and diagnostic skills. Additionally, licensure requirements vary by state, with some states mandating a license for clinical social work.
Regarding salaries, child, family, and school social workers earned an average of $53,916 in 2022, which is $10,767 less than the national average salary of $64,683. However, salaries can vary based on experience and talent, ranging from $32,300 to $80,290. The District of Columbia offers the highest average salary of approximately $71,840. Educational services also provide competitive compensation, with an average salary of $64,300.
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Social work in government agencies: rules and limitations
Social work in government agencies offers a wide range of roles and settings, including child welfare, human services, healthcare, and schools. Working for a state or local government agency often involves direct interaction with the public, providing human services assistance to the community.
Social workers in government agencies may face limitations and rules that can impact their ability to serve the public. One of the significant challenges is the extensive paperwork and stringent rules governing government social services programs. These rules can sometimes be arbitrary, determining who receives help and who doesn't, which may conflict with the social worker's inclination to offer assistance to everyone in need.
Government social workers often need to comply with specific requirements, such as educational qualifications and licensing. Clinical social workers, for instance, typically require a master's degree in social work (MSW), supervised clinical experience, and a license from the state in which they practice. Non-clinical social workers may also pursue master's-level programs or obtain a bachelor's degree in social work (BSW) for entry-level positions.
Another limitation is the potential for stress and danger in certain fieldwork assignments. Social workers may be assigned to high-crime areas or institutions with a risk of violence or communicable diseases, requiring specialized training and safety protocols.
Despite these limitations, social work in government agencies offers several advantages. Government positions often provide more generous pension and benefit structures, including excellent retirement packages and comprehensive medical benefits. Additionally, there is flexibility in leave time, as other workers in the agency can cover the same functions. Social workers in government agencies also have the satisfaction of directly impacting their communities and helping those in need.
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Social work in the private sector vs non-profit
Social work is a broad field that encompasses various roles and responsibilities, including mental health, substance abuse counselling, child welfare, and community development. Social workers are employed in different sectors, including the private sector and non-profit organisations.
The private sector includes for-profit companies or individual providers that offer support services to government organisations or operate independently. Private social work companies can include both non-profit and for-profit organisations. Social workers in the private sector are often hired to promote mental health and well-being, provide psychotherapy, and advise on mental health programs. They can offer therapy to individuals, families, couples, and groups, including children and adolescents. Private companies that hire social workers include corporations, government offices, and non-profit organisations. The private sector usually pays more, and workers in private companies that provide support services for government organisations can gain exposure to diverse aspects of human services.
Non-profit organisations, on the other hand, do not work for profits. Instead, they focus on addressing social issues and advancing social good, such as poverty eradication or improving healthcare. Non-profits rely heavily on donations, grants, and charitable contributions for funding and are exempt from income tax. Examples of non-profit organisations include Amnesty International, Doctors Without Borders, Oxfam, and Greenpeace. Non-profit social work may have religious affiliations, and social workers in this sector often serve as case managers, providing mental health services and helping families in need of assistance.
Both sectors offer unique opportunities for social workers to make a positive impact. The private sector may offer higher salaries and more job stability, while non-profits provide a direct avenue for contributing to social causes. Social workers can expect to find diverse career paths and specialisations within each sector, allowing them to utilise their skills and knowledge to serve the community effectively.
It is important to note that social workers in either sector typically need a bachelor's or master's degree in social work, and specific requirements, such as licensing, may vary by state. Overall, the choice between the private sector and non-profit organisations depends on an individual's career goals, values, and the specific area of social work they wish to pursue.
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Social work qualifications: bachelor's, master's, and beyond
Social work is a diverse field, encompassing roles in mental health, substance abuse, child welfare, human services, healthcare, and schools. Social workers are typically employed full-time and may work outside regular hours to meet with clients or attend meetings. The path to becoming a social worker involves obtaining the necessary qualifications, including a bachelor's or master's degree in social work, and meeting state-specific licensing requirements.
Bachelor's Degree in Social Work (BSW)
A Bachelor of Social Work (BSW) is a four-year undergraduate degree that serves as the foundational step towards a career in social work. It provides students with the knowledge and skills needed for entry-level and assistive positions in the field. The curriculum combines social work-specific classes with general education courses in math, science, and the humanities. A BSW is a common requirement for non-clinical social worker positions and can be a stepping stone to a Master of Social Work (MSW) program.
Master's Degree in Social Work (MSW)
A Master of Social Work (MSW) is a graduate degree that builds on the foundation of an undergraduate degree, preparing students for advanced careers in social work. While some MSW programs require a BSW, others accept applicants with bachelor's degrees in other fields. MSW programs typically take two years to complete and may include specializations such as substance use or clinical social work. The curriculum covers legal and ethical aspects, theories, and treatment approaches for behavioural and mental health conditions. MSW students often complete a practicum, internship, or supervised clinical hours as part of their program.
Beyond the MSW
Obtaining an MSW is a crucial step for pursuing advanced roles in social work, particularly for clinical social workers. However, it is not the only prerequisite for a successful career. Additional factors, such as field experience, licensure, and continuing education, contribute to a social worker's qualifications. Social workers may seek specialized certifications, engage in ongoing professional development, and pursue supervisory or leadership roles within their organizations.
Public Service Employment for Social Workers
Social workers are considered public service employees, often working in government agencies, non-profit organizations, or private social service companies. They provide essential services to the public, including child welfare services, mental health support, substance abuse assistance, and community organizing. Social workers in public service may also collaborate with other professionals, such as health educators and community health workers, to address the holistic needs of individuals and communities.
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Frequently asked questions
Public service employment refers to working for a government agency or a qualifying non-profit organization.
Social workers are employed in a variety of public service settings, including child welfare and human service agencies, public hospitals, schools, and local government agencies.
Public sector employment for social workers offers benefits such as more generous leave time, excellent benefits packages (including dental and vision), and more secure and generous retirement packages compared to the non-profit or private sectors.
Social workers typically need a bachelor's or master's degree in social work from a program accredited by the Council on Social Work Education. Clinical social workers need a master's degree, supervised clinical experience, and a license from the state in which they practice.
You can search for public service employment opportunities as a social worker by visiting government job boards, non-profit organization websites, or job search engines and filtering for social work positions. Networking and building connections within the field can also help identify potential employment opportunities.

























