
While the use of robo emails is legal in the United States, it is highly unwelcome, and there are guidelines to follow to stay compliant. The US's anti-spam law, the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM), was passed in 2003. However, it has been criticised for failing to protect consumers from spam emails. In addition to CAN-SPAM, some states have their own anti-spam laws, such as Washington's anti-spam law, which makes it illegal to send unsolicited commercial emails with false or misleading information.
| Characteristics | Values |
|---|---|
| Name of the Act | Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) |
| Applicability | Covers all commercial messages, including bulk email |
| Purpose | To address the problem of unwanted commercial electronic mail messages |
| Requirements | Establishes requirements for commercial messages, gives recipients the right to stop receiving emails, and sets out penalties for violations |
| Enforcement | Federal Trade Commission, state attorneys general, and Internet Service Providers can bring an action under CAN-SPAM |
| Penalties | Each separate email in violation of the law is subject to penalties of up to $53,088, and multiple parties may be held responsible |
| Limitations | Lacks a private right of action, does not have a "do not email" registry, allows non-commercial spam, and may be outdated |
| Applicability to Robo Emails | Does not specifically mention robo emails, but covers all commercial electronic messages |
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What You'll Learn
- Unsolicited emails are legal in the US, but are considered spam
- CAN-SPAM allows unsolicited emails, but mailbox providers can block them
- The anti-spam law varies across states in the US
- The CAN-SPAM act was passed in 2003, before stricter anti-spam laws
- The Telephone Consumer Protection Act (TCPA) protects consumers from robocalls

Unsolicited emails are legal in the US, but are considered spam
Unsolicited emails, or "spam", are not illegal in the US. However, while they are legal, they are still highly unwelcome. The CAN-SPAM Act, passed by Congress, regulates unsolicited commercial emails. It requires the Federal Communications Commission to issue rules regarding commercial emails and text messages sent to wireless devices. The Act also gives recipients the right to request senders to stop emailing them and outlines penalties for violations. Each separate email in violation of the law is subject to penalties of up to $53,088, and multiple parties may be held responsible for violations.
Despite this, the CAN-SPAM Act has been criticised for its lack of an expanded private right of action, which means that only the Federal Trade Commission, state attorneys general, and Internet Service Providers can take action under the Act's provisions. This has resulted in little to no reduction in spam emails, as consumers themselves cannot pursue legal action. Additionally, the CAN-SPAM Act does not have a "do not email" registry list, unlike the TCPA and the Do Not Call Registry, making it challenging for consumers to opt out of unsolicited emails.
While unsolicited emails are legal, senders must comply with the CAN-SPAM requirements to avoid being blocked or marked as spam by mailbox providers. Yahoo and Gmail, for example, have their own policies regarding spam that are stricter than US laws, and they may block the delivery of messages to their users regardless of the emails' legality. Therefore, it is essential to follow the guidelines to ensure successful email delivery.
The primary purpose of the message is a critical factor in determining compliance. Emails containing commercial content, which advertises or promotes a product or service, are subject to the CAN-SPAM Act. Transactional or relationship content, which facilitates an ongoing transaction or updates a customer, is also considered. Senders must carefully consider the nature of their emails and ensure they comply with the relevant requirements to avoid penalties.
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CAN-SPAM allows unsolicited emails, but mailbox providers can block them
In the United States, spam emails are not illegal. However, the CAN-SPAM Act regulates unsolicited commercial emails. This act requires businesses to include a valid physical mailing address in the message, usually at the bottom of the email. Additionally, companies must label unsolicited advertisement emails with disclosures such as "this is an advertisement". Each unsolicited email must also provide consumers with the option to opt out of receiving future emails, and this process must be free and straightforward. If a company fails to comply with an opt-out request, they can be held liable under the CAN-SPAM Act for $250 per additional email.
Despite the CAN-SPAM Act, mailbox providers are still allowed to block unsolicited emails or send them directly to spam folders. Mailbox providers are generally very unfond of unsolicited emails, especially when sent in bulk. While small amounts of unsolicited emails may slip through, mailbox providers will likely block senders aiming to reach millions of inboxes. Therefore, even if a business abides by the CAN-SPAM Act, their emails may still be blocked or filtered by mailbox providers.
It is important to note that spam emails can introduce spyware, malware, phishing, or spoofing attempts, which can lead to identity theft or financial loss. Therefore, it is recommended to block or report spam emails rather than simply deleting them. By blocking or reporting spam, you help your email provider improve its spam filters and reduce the likelihood of similar messages in the future. Additionally, it is generally not safe to unsubscribe from spam emails as it confirms to the sender that your email address is active. Instead, marking messages as spam is a more effective way to manage unsolicited emails.
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The anti-spam law varies across states in the US
The CAN-SPAM Act of 2003 is a federal law that regulates commercial emails and text messages sent to wireless devices. While the CAN-SPAM Act sets the rules for commercial emails at the federal level, individual states also have their own anti-spam laws that address spam and commercial telecommunications activity. The variety of state laws related to spam and commercial telecommunications activity does not lend itself to a unitary presentation, but most state laws can be classified under a few broad headings.
One heading is computer-related crime, which refers to the legal framework for internet-based commerce that combines various types of law. While the state attorney general is typically the primary enforcer of each state's legal framework, many individual laws also provide for private enforcement. For example, some states may have laws that allow consumers to pursue legal recourse against spammers directly, while others may have laws that focus on protecting consumer privacy or regulating telecommunications.
The CAN-SPAM Act has been criticized for preempting some of these state anti-spam laws, particularly those that do not deal with false or deceptive activity. This preemption has prevented states from enacting stronger anti-spam protections and limited the ability of individuals to take legal action against spammers. Despite this, private CAN-SPAM lawsuits have been filed across the country, as plaintiffs seek to take advantage of the statutory damages available under the Act.
It's important to note that the effectiveness of anti-spam laws, both at the federal and state levels, can vary. For example, in 2004, less than 1% of spam complied with the CAN-SPAM Act, and critics have referred to it as the "You-Can-Spam" Act due to its perceived ineffectiveness in prohibiting many types of email spam. Additionally, the Supreme Court held in 2015 that the government-backed debts amendment to the TCPA (Telephone Consumer Protection Act) violated the First Amendment, further complicating the legal landscape for anti-spam legislation.
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The CAN-SPAM act was passed in 2003, before stricter anti-spam laws
The CAN-SPAM Act requires the Federal Trade Commission (FTC) to enforce its provisions and issue rules regarding commercial email and text messages sent to wireless devices. It also empowers Internet Service Providers (ISPs) to take action under the CAN-SPAM Act's provisions. However, critics have argued that the act lacks an expanded private right of action, making it easier for spammers to ignore the law.
The act does not ban spam emails outright but imposes laws prohibiting deceptive marketing methods. For example, it requires that emails must not contain misleading information in the subject line or header and must include accurate information about the sender's identity. Additionally, it establishes the right of recipients to opt out of receiving marketing messages and requires senders to honour these requests within ten business days without imposing any additional conditions.
While the CAN-SPAM Act provides a legal framework for regulating commercial emails, it has faced criticism for not going far enough to protect consumers from unwanted emails. It does not require emailers to obtain permission before sending marketing messages and prevents states from enacting stronger anti-spam protections. Furthermore, it does not include a "do not email" registry list, making it challenging for consumers to opt out of all unsolicited emails.
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The Telephone Consumer Protection Act (TCPA) protects consumers from robocalls
The Telephone Consumer Protection Act (TCPA) was passed by Congress in 1991 to protect consumers from receiving telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages. The TCPA was enacted in response to the growing number of consumer complaints about telemarketer and debt collector phone calls. The primary purpose of the TCPA is to reduce the number of nuisance calls consumers receive.
The TCPA restricts the use of automatic telephone dialing systems and artificial or prerecorded voice messages by telemarketers and debt collectors. It also requires entities making telephone solicitations to institute procedures for maintaining company-specific do-not-call lists. In 2012, the FCC revised its TCPA rules to require telemarketers to obtain prior express written consent from consumers before robocalling them. The TCPA also requires telemarketers to provide an automated, interactive "opt-out" mechanism during each robocall so that consumers can revoke their consent.
The TCPA has been amended several times since its enactment, with the most recent amendment being made in 2015 by the Bipartisan Budget Act. The legality of the 2015 amendment was called into question, with the Supreme Court holding that the government-backed debts amendment violated the First Amendment. Despite this, the TCPA remains an important tool for protecting consumers from unwanted robocalls and prerecorded messages.
In addition to the TCPA, some states have passed their own mini-TCPA laws, such as Arkansas, Florida, Oklahoma, and Washington. These laws put additional restrictions on what telemarketers can and cannot do when calling consumers in those states. Consumers can also protect themselves from unwanted robocalls by registering with the National Do-Not-Call Registry, which is maintained by the Federal Communications Commission (FCC).
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Frequently asked questions
In the US, spam is not illegal, but it is unwelcome. The Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) is the US's anti-spam law, passed in 2003. However, mailbox providers such as Gmail and Yahoo have since set stricter rules and more effective filters, making CAN-SPAM outdated.
CAN-SPAM requires senders to include unsubscribe links in all promotional emails and to ensure the unsubscribe process is simple and clear. It also states that senders cannot require additional information from people who want to opt out.
Critics argue that CAN-SPAM gives businesses too much leeway, lacks an expanded private right of action, does not have a "do not email" registry, allows non-commercial spam, and is outdated.
Yes, other countries have passed stronger anti-spam laws, such as CASL in Canada and GDPR in the EU, which have set higher email marketing standards. Additionally, mailbox providers like Gmail and Yahoo have collaborated to establish joint email standards.


















