
Normal wear and tear is a contentious issue between landlords and tenants, with disputes often arising over security deposits. In California, landlords have 21 days to return a tenant's security deposit. If there are deductions, an itemized statement must be provided, specifying the repairs or cleaning carried out. Normal wear and tear refers to the unavoidable deterioration of a unit resulting from its everyday use and occupancy. This includes minor cosmetic issues such as scuff marks, loose doorknobs, and worn-out carpets. On the other hand, damage caused by tenant negligence, misuse, or abuse is not considered normal wear and tear. This could include large holes in walls, broken windows, or cigarette burns.
| Characteristics | Values |
|---|---|
| Definition | The natural or inevitable physical deterioration that occurs over time with regular use of a rental property, even with tenants who are careful and responsible. |
| Responsibility | Tenants are not responsible for normal wear and tear. Landlords are responsible for addressing it as part of routine maintenance and preparation for new tenants. |
| Examples | Faded paint, small scuffs on walls, worn/dirty carpet, minor scratches on hardwood floors, loose doorknobs, loose hinges or handles on doors or cabinets, worn-out gaskets on refrigerator doors, dirty window screens, sagging doors, sticking doors due to humidity, small nail holes or minor dents in walls from picture hangings, faded curtains/wallpaper due to sunlight exposure, worn-out linoleum. |
| Not Included | Damage caused by carelessness, misuse, or abuse by the tenant or their guests, children, or pets. This includes cigarette burns, large holes in walls, ripped wallpaper, broken windows, missing screens, broken blinds, stained carpets, deep stains or soiling on carpets, etc. |
| Security Deposits | Landlords in California have 21 days to return the tenant's security deposit in full or in part. They can deduct from the deposit to repair damage beyond normal wear and tear and for cleaning fees. |
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What You'll Learn

Landlord and tenant disputes
Normal wear and tear refers to the natural deterioration that occurs over time due to the regular use of the property. It includes things that happen as a result of everyday living, such as faded paint, small scuffs on walls, worn carpeting, loose door handles, or minor scratches on hardwood floors. These are considered normal and expected over the course of a tenancy, and landlords are typically responsible for addressing them as part of routine maintenance and preparation for new tenants.
On the other hand, damages refer to harm or destruction to the property beyond what is considered normal use. This includes excessive damage caused by tenants through negligence, misuse, or abuse. For example, an inordinate amount of pet hair or a urine smell left in the carpet would be considered damage beyond normal wear and tear as these are avoidable conditions. Similarly, large screw holes or multiple nail holes that cause damage to the paint or drywall are considered property damage.
To mitigate potential disputes, landlords should conduct routine rental inspections and document the condition of the property through dated inspection checklists and repair invoices. Tenants should also notify the landlord promptly of any items in need of repair and request a walkthrough inspection prior to vacating the premises. During this walkthrough, the landlord must provide an itemized list of proposed repairs or cleanings, giving the tenant an opportunity to address any issues.
In California, landlords have 21 days to return the tenant's security deposit and provide an itemized list of any deductions along with receipts. Landlords cannot deduct for normal wear and tear but can use the security deposit to cover the cost of damages caused by the tenant. If a landlord withholds part or all of the security deposit, they must provide proof of the costs incurred. If a dispute arises, a Judge in a California Court may ultimately determine how much of any specific issue is normal wear and tear vs damage.
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Security deposits
In California, landlords have 21 days to return a tenant's security deposit if there are no deductions. Landlords can only use the security deposit to cover costs associated with cleaning the rental property, repairing damage outside of normal wear and tear, and restoring or replacing furniture or other personal items included in the rental agreement.
Normal wear and tear refers to the unavoidable, gradual deterioration of a rental unit resulting from normal use by the tenant. It is typically cosmetic and relatively easy to fix, such as faded paint due to sunlight exposure, worn finish on hardwood floors, or thin areas on carpets from normal foot traffic. These are reasonable changes that wouldn't require replacing the item unless its lifespan had naturally come to an end.
On the other hand, tenant-caused damage refers to instances where the tenant's actions directly resulted in damage beyond what would be considered reasonable deterioration. This includes holes in walls from unnecessary installations, broken windows due to negligence or accidents, and stains or tears in carpets from spills, burns, or pet accidents.
To avoid disputes, landlords should clearly define "normal wear and tear" in the lease agreement and provide a comprehensive checklist outlining the rental unit's condition before the tenant moves in. Tenants should also document any existing damage during the initial walkthrough and take photographs for their records.
If a landlord withholds part of the security deposit for repairs, they must provide an itemized statement of deductions along with receipts within 14 days. If the tenant disagrees with the deductions, they can write a letter to the landlord requesting the return of the security deposit and, if necessary, take legal action to resolve the dispute.
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Tenant negligence
In California, tenant negligence refers to damage caused by a tenant's neglect, misuse, or abuse, rather than simply living in or using the property. This could be severe enough to render the property uninhabitable. Normal wear and tear refer to the unavoidable deterioration of a unit resulting from normal use by the tenant.
For example, a carpet worn thin due to normal traffic is ordinary wear and tear, while a cigarette burn in the carpet is preventable negligence. Similarly, minor scuff marks, small scratches, and fading from sunlight over time on hardwood floors and tiles are considered normal wear, while deep gouges and large areas of damage would be considered tenant negligence. For carpets, furniture indentations, slight wear in traffic areas, and fading are expected, while burns, tears, stains, or pet damage exceed normal deterioration from standard use.
Tenants should promptly notify the landlord of any items in need of repair, especially those that can result in extensive damage later that the landlord may try to hold the tenant responsible for. A tenant who allows a leak to go unreported for months may be held responsible because damage caused by neglect is not normal wear and tear. Prior to or at move-in, tenants should do a walkthrough of the unit and document any areas of damage and deterioration. The tenant should take photographs if possible. A copy of the results of this initial walkthrough should be given to the landlord.
In California, landlords have 21 days to return all of a tenant's security deposit if there are no deductions. Landlords can only use funds from a security deposit to clean the rental property, repair damage outside of normal wear and tear, and restore or replace furniture included in the rental. Landlords can keep part of the security deposit for rent owed but cannot use it to cover COVID-19 rental debt.
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Landlord rights
As a landlord in California, you have certain rights and protections under the law when it comes to dealing with normal wear and tear in your rental properties. Here are some key points to keep in mind:
Definition of Normal Wear and Tear
Normal wear and tear refers to the natural deterioration or ageing of a rental property that occurs over time due to regular use and occupancy. This includes minor issues such as faded paint, small scuffs on walls, worn carpeting, dirty window screens, minor scratches on hardwood floors, and similar cosmetic issues that are typically easy to fix. It is important to understand that normal wear and tear is expected and considered reasonable, especially over longer tenancies.
Distinguishing Between Wear and Tear and Damages
It is crucial to distinguish between normal wear and tear and damages caused by tenants. Damages refer to harm or destruction beyond what is considered normal use. This includes issues like large holes in walls, deep scratches on floors, permanent stains, broken fixtures, or any extensive damage caused by neglect, misuse, or abuse. Damages are typically avoidable and negligent and are often the tenant's financial responsibility.
Security Deposits and Deductions
In California, landlords have the right to deduct from a tenant's security deposit to repair damage caused by the tenant beyond normal wear and tear. However, you cannot deduct for normal wear and tear itself. If there are no deductions, you must return the full security deposit within 21 days of the tenant vacating the property. If deductions are made, you must provide an itemized list of proposed repairs and their associated costs.
Inspections and Documentation
Regular inspections and good communication with tenants are essential. Conduct thorough move-in and move-out inspections and create comprehensive checklists or reports detailing the condition of the property. Take photographs or videos during these inspections to establish a clear record of any wear and tear or damages. This documentation will be crucial in supporting any deductions from security deposits and resolving potential disputes.
Maintenance and Repairs
As a landlord, you are generally responsible for addressing normal wear and tear through routine maintenance and preparing the property for new tenants. Stay on top of maintenance and repair issues by promptly responding to tenant reports of items in need of repair. Regular maintenance can help mitigate the effects of wear and tear and ensure the property remains in good condition.
Tenant Responsibilities
While normal wear and tear is expected, tenants also have responsibilities. Tenants should maintain the property in good condition, excluding normal wear and tear. They should promptly report any needed repairs and maintain a certain level of cleanliness. Tenants are typically responsible for damages caused by their negligence, misuse, or abuse, as well as any necessary cleaning beyond ordinary use (e.g., excessive filth, pet damage).
In summary, as a landlord in California, you have the right to conduct inspections, document property conditions, make deductions from security deposits for damages beyond normal wear and tear, and hold tenants accountable for negligence or misuse. Clear communication, thorough documentation, and a solid understanding of the distinction between wear and tear and damages will help protect your rights and ensure fair treatment for both you and your tenants.
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Defining normal wear and tear
In California, "normal wear and tear" refers to the inevitable physical or natural deterioration that occurs over time with the regular, everyday use of a rental property, even with careful and responsible tenants. It is expected that a rental property will not look exactly the same after a tenant moves out as when they moved in, due to the typical effects of ageing and everyday living.
Normal wear and tear can be differentiated from damage, as it excludes occupants' or their guests' negligence, carelessness, accidents, or abuse of the premises, fixtures, or chattel property. Damage, on the other hand, is often caused by intentional breakage, abuse, or negligence. For example, a carpet worn thin due to normal traffic is ordinary wear and tear, while a cigarette burn in the carpet is preventable negligence. Similarly, fingerprints and faded paint would constitute wear and tear, while large stains on the wall, ripped wallpaper, or broken moulding would be considered damage.
Some examples of normal wear and tear in California include:
- Fading of curtains, paint, or wallpaper due to sunlight exposure.
- Minor scuffs or marks on the walls.
- Naturally worn-down or slightly dirty carpets (not deep stains or soiling).
- Small nail holes or minor dents in the walls from picture hangings.
- Doors sticking due to humidity.
- Worn-out gaskets on refrigerator doors.
- Loose hinges or handles on doors or cabinets.
- Loose doorknobs.
- Minor scratches on the walls and floors.
The distinction between "wear and tear" and "damages" is essential for both landlords and tenants to understand. In California, landlords have 21 days to return a tenant's security deposit if there are no deductions. Landlords can only use funds from a security deposit to cover damages beyond normal wear and tear, as well as cleaning fees to restore the property to its pre-move-in condition.
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Frequently asked questions
Normal wear and tear refers to the inevitable physical deterioration that occurs over time with regular use of a rental property, even with tenants who are careful and responsible. It includes things that happen as a result of everyday living, such as faded paint, small scuffs on walls, worn-out carpets, and minor scratches on hardwood floors.
Damage beyond normal wear and tear refers to destruction caused by the tenant's neglect, misuse, or abuse, and not from just using or living in the premises. For example, a cigarette burn in the carpet, large holes in the walls, broken windows, or missing screens would be considered damage beyond normal wear and tear.
Landlords in California have specific rights regarding security deposits. They can use the security deposit to cover unpaid rent, cleaning fees beyond normal wear and tear, and repairs for damages that surpass normal wear and tear. Landlords must provide an itemized list of deductions from the security deposit within 21 days of the tenant vacating the property.






















