
In South Africa, a valid medical certificate is a legal document that is governed by laws issued by the Health Professions Council of South Africa (HPCSA). It is a document issued by a medical practitioner or any other person who is certified to diagnose and treat patients and who is registered with a professional council established by an Act of Parliament. The certificate must state that the patient was medically unfit to perform their normal duties and must be signed by the practitioner. The certificate must also contain the name, address, and qualification of the practitioner, as well as the name and employment number of the patient, and the date and time of the examination.
| Characteristics | Values |
|---|---|
| Who can issue a medical certificate | Medical practitioners (Doctors with MBChB degree), Dentists, Psychologists with a Master's Degree in Educational, Counselling or Clinical Psychology, Acupuncturists, Ayurveda practitioners, Chinese medicine practitioners, Chiropractors, Homeopaths, Naturopaths, Osteopaths, Physiotherapists or Unani-Tib practitioners. |
| Who is considered a medical practitioner | Any person registered in terms of the Health Professions Act 55 of 1974 as amended. |
| Registration | The medical practitioner must be registered with either the Health Professions Council of South Africa or the Allied Health Professions Council of South Africa |
| Certificate requirements | The certificate must contain the name, address and qualification of the practitioner, the name of the patient, the employment number of the patient (if applicable), the date and time of the examination, whether the certificate is being issued as a result of personal observations by the practitioner during an examination or as a result of information received from the patient and which is based on acceptable medical grounds, a description of the illness, disorder or malady in layman's terminology, with the informed consent of the patient. |
| Validity | The certificate must state that the employee was declared medically unfit to perform their normal duties. |
| Signature | The certificate must be signed by the medical practitioner. |
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What You'll Learn

Who can issue a medical certificate
In South Africa, a medical certificate is a legal document that is governed by laws issued by the Health Professions Council of South Africa (HPCSA). According to the Basic Conditions of Employment Act, a medical certificate must be issued and signed by a medical practitioner or any other person who is certified to diagnose and treat patients.
The following professionals are considered to be medical practitioners and can issue a medical certificate:
- Doctors with an MBChB degree, registered with the Health Professions Council of South Africa
- Dentists registered with the Health Professions Council of South Africa
- Psychologists with a Master's Degree in Research, Counselling, or Clinical Psychology, registered with the Health Professions Council of South Africa
In addition, the following professionals, registered with the Health Professions Council of South Africa or the Allied Health Service Professions Council, can also issue medical certificates:
- Acupuncturists
- Ayurveda practitioners
- Chinese medicine practitioners
- Chiropractors
- Homeopaths
- Naturopaths
- Osteopaths
- Physiotherapists
- Unani-Tib practitioners
Professional Nurses with Post-Basic Diplomas/Additional Qualifications, registered with the South African Nursing Council (SANC), are also permitted to issue sick notes for a maximum of two days.
It is important to note that traditional healers who are certified to diagnose and treat patients and registered with the Traditional Health Practitioners Council (THPC) may issue medical certificates. However, Traditional Healer certificates are currently not considered valid medical certificates in terms of the Basic Conditions of Employment Act.
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What a medical certificate must include
A medical certificate is a legal document that is governed by laws issued by the Health Professions Council of South Africa (HPCSA). It is important to note that medical certificates are only required when an employee has been absent from work for more than two consecutive days or on more than two occasions during an eight-week period.
A valid medical certificate must include the following:
- It must be issued and signed by a medical practitioner or any other person who is certified to diagnose and treat patients. Medical practitioners can include doctors, dentists, and psychologists, as well as acupuncturists, chiropractors, physiotherapists, and more, as long as they are registered with the Health Professions Council of South Africa or the Allied Health Professions Council of South Africa.
- The certificate must clearly state the practitioner's name, address, and qualification, as well as their signature.
- It must indicate that the employee was unable to perform their normal duties due to sickness or injury, based on the practitioner's professional opinion and not solely on the information provided by the patient.
- The certificate should also include the patient's name, their employment number (if applicable), and the date and time of the examination.
- It should be noted that a certificate of medical attendance, which merely confirms that the patient was seen by the practitioner, is not considered a valid medical certificate.
It is important to refer to the guidelines and legislation provided by the HPCSA and the relevant Acts to ensure compliance with the requirements for valid medical certificates in South Africa.
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When a medical certificate is required
In South Africa, a medical certificate is required when an employee has been absent from work due to illness or injury. According to the Basic Conditions of Employment Act, an employer may request a medical certificate if an employee has been absent for more than two consecutive days or on more than two occasions during an eight-week period. The medical certificate should state that the employee was unable to work due to sickness or injury and must be issued and signed by a medical practitioner, such as a doctor, dentist, or psychologist, who is registered with the Health Professions Council of South Africa or the Allied Health Professions Council of South Africa.
It is important to note that nurses without post-basic diplomas or additional qualifications are generally not authorised to issue medical certificates declaring an employee unfit for work. However, they can provide attendance certificates, which do not indicate that the employee is unable to perform their duties and may be treated as unpaid leave by employers.
Additionally, traditional healer certificates are currently not considered valid medical certificates under the Basic Conditions of Employment Act. However, according to the Traditional Health Practitioners Act, registered traditional health practitioners who are certified to diagnose and treat patients can issue medical certificates recognised for medical leave from work.
To ensure the validity of a medical certificate, employers can refer to Rule 15 of the Medical and Dental Professions Board Rules. The certificate should include the name, address, and qualification of the practitioner, as well as their signature, as well as indicate that the employee was examined and found to be medically unfit to perform their normal duties.
While employees are not required to provide a medical certificate for absences of one or two days, these days are still classified as sick leave days and are deducted from their sick leave entitlement. Obtaining a medical certificate for shorter absences can be done through virtual healthcare services, which offer a cost-effective alternative to in-person appointments.
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Validity of traditional healer certificates
In South Africa, traditional healers are consulted by approximately 60% of the population, often in conjunction with modern bio-medical services. Traditional healers are practitioners of traditional African medicine and play various social and political roles in the community, including divination, healing physical, emotional, and spiritual illnesses, directing birth or death rituals, finding lost cattle, protecting warriors, counteracting witchcraft, and narrating history, cosmology, and concepts of their traditions.
There are two main types of traditional healers within the Nguni, Sotho, and Tsonga societies: the diviner (sangoma) and the herbalist (inyanga). Sangomas are called to heal and believe that ancestors in the spirit world can give instruction and advice to heal illnesses, social disharmony, and spiritual difficulties. Inyangas, on the other hand, are primarily concerned with medicines made from plants and animals.
In terms of the validity of traditional healer certificates in South Africa, it is important to note that the recognition of these certificates has evolved over time. According to the Traditional Health Practitioners Act (THPA), traditional health practitioners who are registered with the Traditional Health Practitioners Council (THPC) can issue medical certificates for the purposes of medical leave from work. However, it is essential that these traditional healers are certified to diagnose and treat patients and are registered with the THPC.
While the recognition of traditional healer certificates is a step towards inclusivity and respect for traditional beliefs, there are still specific requirements that must be met for a medical certificate to be considered valid. These requirements are outlined in the Basic Conditions of Employment Act and include the need for the certificate to be issued and signed by a qualified medical practitioner or a person certified to diagnose and treat patients. The certificate must also indicate that the employee was unable to perform their duties due to sickness or injury, and it should be based on the practitioner's professional opinion rather than solely on the information provided by the patient.
Therefore, while traditional healer certificates can be valid in South Africa, they must adhere to the guidelines set out by the relevant legislative acts and professional councils. Employers and employees should stay informed about the latest developments and requirements to ensure that traditional healer certificates are recognized and respected within the appropriate legal framework.
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Employee confidentiality
As an employer, it is imperative to respect and uphold the confidentiality of your employees' personal information, including their medical details. Here are some detailed guidelines on ensuring and maintaining employee confidentiality in the context of medical certificates in South Africa:
Collection and Purpose Specification: When collecting medical certificates or any other sensitive information from employees, be transparent about the reasons for collecting such data. Clearly specify the purpose, for example, verifying an employee's health status for a legitimate business reason.
Limit Collection: Collect only the necessary information directly relevant to the stated purpose. For instance, if you require confirmation of an employee's illness or injury, a medical certificate stating the same is sufficient. Avoid requesting or retaining excessive medical details that are not pertinent to the issue at hand.
Storage and Security: Implement robust measures to safeguard employee medical information. Store hard copies of medical certificates in secure, locked locations with restricted access. Employ encryption and secure digital storage methods for electronic copies. Regularly review and update security protocols to prevent unauthorised access, disclosure, or misuse of employee medical data.
Need-to-Know Basis: Ensure that only authorised individuals with a legitimate need to know have access to employee medical information. Train managers, supervisors, and HR staff on the importance of confidentiality and their duty to protect employee privacy. Emphasise the potential consequences of unauthorised disclosure.
Disclosure and Sharing: Do not disclose or share employee medical information without the employee's explicit consent, except where legally required or to protect vital interests. If disclosure is necessary for a specific purpose, such as accommodating a health condition, obtain written consent from the employee, clearly outlining the scope and purpose of the disclosure.
Employee Education and Reporting: Educate employees about their privacy rights and your organisation's commitment to confidentiality. Inform them about their medical information's collection, use, and disclosure practices. Establish an accessible and confidential process for employees to report any concerns or suspected breaches of their privacy.
By adhering to these guidelines, employers can foster a culture of trust and respect, ensuring that employees feel confident in disclosing sensitive medical information when necessary, secure in the knowledge that their privacy is protected.
Remember, maintaining employee confidentiality is not just a legal obligation but also a cornerstone of ethical business practices, contributing to a positive and supportive work environment.
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Frequently asked questions
A medical certificate is a legal document that is governed by laws issued by the Health Professions Council of South Africa (HPCSA). It is a document that states an employee was unable to work due to sickness or injury.
A valid medical certificate must be issued and signed by a medical practitioner or any other person who is certified to diagnose and treat patients. This includes doctors, dentists, psychologists, acupuncturists, and more, who are registered with the Health Professions Council of South Africa or the Allied Health Professions Council of South Africa.
The certificate must contain the name, address, and qualification of the practitioner; the name of the patient; the employment number of the patient (if applicable); the date and time of the examination; and a description of the illness in layman's terms. It must also state that the employee was medically unfit to perform their normal duties.
An employee is required to produce a legitimate medical certificate if they have been absent from work for more than two consecutive days or on more than two occasions during an eight-week period.
Traditional healer certificates are not currently considered valid medical certificates under the Basic Conditions of Employment Act. However, medical certificates from traditional healers may be accepted in certain sectors, such as forestry and agriculture.























