
A real estate agency agreement is a legally binding contract between a client (or vendor) and a real estate agent. The contract outlines the expectations, responsibilities, parties involved, and payment terms of the agent working for the client. It is important to have a real estate agency agreement in place to protect both the agent and the client during their professional partnership. The agreement must be in writing and include specific items such as the details of the parties involved, property details, authority and scope, and the type and term of the agency. This article will explore the key components of a real estate agency agreement and provide an understanding of what constitutes this agreement.
| Characteristics | Values |
|---|---|
| Type of agreement | Sole agency, multi-agency, open listing, short form, limited service, etc. |
| Parties involved | The client (or vendor) and the real estate agent |
| Contract requirements | Written, signed, and dated |
| Contract terms | Expectations, responsibilities, payment terms, property details, authority and scope, duration, termination, etc. |
| Agent requirements | Licensed, honest, fair, and not misleading or deceptive |
| Client requirements | Confirm identity |
| Complaints | Internal complaints procedure, REA complaint |
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What You'll Learn

The agreement must be in writing and signed by both parties
A real estate agency agreement is a legally binding contract between a client (or vendor) and a real estate agent. It outlines the expectations, responsibilities, parties involved, and payment terms of the agent working for the client. The agreement must be in writing and signed by both parties, and there are several reasons for this.
Firstly, it provides legal protection for both the agent and the client. Property transactions often involve significant sums of money, and emotions can run high during the stress of a sale or purchase. A written agreement ensures that both parties understand their rights and obligations and can refer to the contract if any disputes arise. It also allows for the inclusion of specific items such as the details of the parties involved, property details, authority and scope of the agent's role, and the type and term of the agency.
Secondly, a written and signed agreement helps to establish a clear agency relationship. In most states, an express contract is required, where both parties sit down and create a written contract outlining their relationship. This distinguishes the client-agent relationship from a customer-agent relationship, where the customer has not signed an agreement and the agent is not legally representing them.
Additionally, a written agreement helps to protect the client by ensuring that all fees, rebates, and benefits received by the agency are disclosed upfront. This includes advertising charges and commissions, so the client is fully aware of the financial obligations involved.
Finally, a signed agreement demonstrates that both parties have agreed to the terms and are committed to fulfilling their respective roles. This helps to reduce the risk of changes of mind, and provides a reference point if any issues arise during the course of the agreement.
In summary, a written and signed real estate agency agreement is essential to protect the interests of both the agent and the client, ensure transparency, and establish a clear and mutually agreed-upon set of terms and expectations.
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It should include names, addresses, and contact details
A real estate agency agreement is a legally binding contract between a client (or vendor) and a real estate agent. It outlines the expectations, responsibilities, parties involved, and payment terms of the agent working for the client. It is important to have a real estate agency agreement in place before any work is carried out. This agreement should include the names, addresses, and full contact details of both the client and the agency.
The client's name, address, and full contact information are essential to confirming their identity. This is particularly important in the context of anti-money laundering and counter-terrorism financing legislation. For example, in New Zealand, the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (the AML/CFT Act) requires real estate agents to confirm the vendor's identity before selling a property on their behalf. This can be done by verifying primary photo identification, such as a passport or driver's license, and non-photo identification, such as a birth certificate, accompanied by a supporting form of photo ID.
Including the client's name, address, and contact details in the agency agreement also helps to establish a clear record of the parties involved in the contract. This is crucial in the event of any disputes or disagreements that may arise during the course of the professional relationship. It ensures that both parties can be easily contacted and identified, facilitating effective communication and resolution of any issues.
Additionally, having the client's contact details allows the real estate agent to communicate effectively with the client throughout the process of selling, managing, or leasing their property. It enables the agent to provide timely updates, seek clarification, and request additional information as needed. This helps to foster a positive relationship between the agent and the client, ensuring that the client feels informed and involved in the process.
In summary, including the names, addresses, and contact details of both the client and the agency in a real estate agency agreement is vital for identity verification, maintaining clear records, effective communication, and fostering a positive relationship between the parties involved. This information forms the foundation for a successful and compliant professional partnership in the real estate industry.
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Property details and description
A property description should be dynamic and creative, telling a story about the property and highlighting its unique features. It should be tailored to the target audience, with a professional tone. The description should include the property's key features, such as the floor plan, number of bedrooms and bathrooms, and any recent upgrades. It should also mention the benefits of the location, such as proximity to schools, parks, or public transportation.
Visuals are also an important component of the property description. High-quality images, including photographs, videos, and virtual tours, can enhance the appeal of the listing and provide a more comprehensive view of the property for potential buyers. These visuals should be arranged in a logical order, such as following the layout of the home, so that buyers can easily navigate the property. Short descriptions accompanying each visual element can further enhance the buyer's understanding of the property.
The language used in the description should be clear and simple, avoiding industry jargon that may confuse buyers. The tone should be professional, and the content should be concise, typically around 150-250 words, though this may vary depending on the platform and property complexity.
In addition to the written description, it is beneficial to include a compelling headline or title that grabs the attention of potential buyers. This should be short and highlight the most enticing features of the property, creating an emotional connection with the reader.
Finally, the property description can also include a call to action, prompting the reader to take the next step, such as scheduling a viewing, contacting the agent, or making an offer. This adds a sense of urgency and encourages engagement.
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The agent's authority and scope
The agent's authority will depend on the type of agency agreement in place. For instance, a sole agency agreement grants the agent exclusive rights to sell the property within a given timeframe. In this case, the agent has the authority to find a buyer and finalise the sale without the involvement of other agents. On the other hand, an open listing agreement allows the client to end the contract at any time and does not require a termination clause. Here, the agent's authority is limited by the client's ability to terminate their services at will.
Regardless of the agreement type, the agent's scope of work should be clearly defined. This includes specifying the actions the agent is authorised to take, such as advertising the property, negotiating with potential buyers, collecting rent, or signing documents on the client's behalf. For instance, a special agent is hired for a specific duty, such as listing a house, and their relationship with the client ends once that task is complete. On the other hand, a general agent can perform all acts associated with a particular business, like a property manager, and their relationship with the client is continuous.
Additionally, the agreement should detail the payment terms and conditions for the agent's services, including any commissions, fees, or expenses. This ensures that both parties are aware of their financial obligations and helps to prevent disputes over compensation.
It is important to note that the agent's authority and scope may vary depending on local laws and regulations. For example, in Australia, agency agreements must comply with specific legal requirements, such as licensing and conduct rules, and certain disclosures, such as fees and rebates, must be included in the contract.
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Termination clauses and penalties
Termination Clauses
The inclusion of a termination clause in a real estate agency agreement depends on the type of agreement. For instance, an open listing agreement does not require a termination clause as the client can end the contract at any time in writing. On the other hand, for sole agent agreements, both parties must negotiate to include a termination clause, and its conditions, including any penalty fees owed to the agent, must be clearly outlined.
Regardless of the agreement type, it is essential to understand the process of termination. If a client wishes to terminate the agreement, they should refer to the contract to identify the agent's responsibilities and determine where the agent has fallen short of fulfilling their contractual obligations. This evidence is crucial to support the decision to terminate the agreement.
Penalties
When it comes to penalties, real estate agency agreements may include financial consequences for early termination. These penalties are often designed to compensate the agent or brokerage for their time, efforts, and expenses incurred during the agreement. The penalties can vary depending on the circumstances of the termination. For example, if a seller terminates a listing agreement near its end to avoid paying a commission, the broker may demand the full commission as damages. On the other hand, if the termination occurs due to a change in circumstances or dissatisfaction with the service, a no-cost release may be negotiated to preserve the business relationship.
It is important to note that the penalties for termination are not solely financial. In some cases, legal consequences may arise, especially if the termination results in a breach of contract. For example, if a seller withdraws consent for an agent to represent them, the agent can no longer market the property or act as the seller's agent. However, the seller may face legal repercussions if the agent or brokerage attempts to enforce the agreement or seek damages.
In summary, termination clauses and penalties in real estate agency agreements are complex and vary depending on the specific circumstances of each case. It is crucial for both clients and agents to carefully review the agreement, understand their rights and obligations, and seek legal advice when necessary to navigate the termination process effectively.
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