
When a patient becomes a threat to others, it raises ethical and legal concerns for healthcare providers. While patient confidentiality is paramount, there are exceptions to this privilege in cases where there is a foreseeable act of peril or a significant risk of harm to the patient or others. This is known as the dangerous patient exception. Mental health professionals, in particular, are faced with the challenge of determining when a patient's statements or behaviours cross the line into threatening territory, and whether to breach confidentiality and report the patient to authorities. The duty to warn, or the Tarasoff rule, guides mental health professionals in these situations, but the specifics vary by state and profession. Recognising and reporting early signs of potentially dangerous behaviour is crucial to violence prevention, and healthcare providers must carefully assess the situation and make reasoned judgments to ensure the safety of all involved.
| Characteristics | Values |
|---|---|
| Verbal threats | "I have a gun in my car and I may go get it", "You better watch your back", "I'll get you for this", "You're going to pay for what you did", "Give me one more reason", "This isn't over yet", "You'll/They'll be sorry", "You and I, we are both [derogatory racial epithet]" |
| Written threats | Voicemail, text, social media, email |
| Stalking | Following or surveilling, repeated unwanted communication, causing damage or threatening to cause damage to property, defaming character, harassing by posting personal information or rumors |
| History of violence | Review past medical records and obtain collateral information |
| Possession of weapons | Firearms, weapons in the home |
| Intent to harm | Express a clear threat to kill or significantly injure a specific person |
| Ability to execute threat | Assess risk by reviewing patient's past medical records, obtain collateral information, evaluate any history of violence, and consider seeking a second opinion |
| Patient confidentiality | Can be breached if there is a reasonable fear of harm |
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What You'll Learn

Verbal or written threats
It is crucial to recognize and report early signs of potentially dangerous behaviour to prevent violence. When assessing verbal or written threats, context is essential. Healthcare providers should review the patient's medical records, obtain collateral information, evaluate any history of violence, and consider seeking a second opinion. They should also be careful not to let the patient's race, gender, or nationality influence their threat assessment.
To effectively handle verbal or written threats, healthcare providers can increase the frequency of appointments, remove the patient's access to firearms or weapons, adjust medication, initiate hospitalization, or involve family members in the patient's treatment. If the patient's behaviour poses an imminent threat, it may be necessary to involve the police or legal authorities, especially if there is a reasonable fear of harm to others.
In the United States, the duty to warn, or the Tarasoff rule, guides mental health professionals' responsibilities in such situations. This duty varies by state and profession. For example, in New York, all licensed mental health professionals have a mandatory duty to warn, whereas, in Illinois, psychologists and psychiatrists have a mandatory duty, while therapists have a permissive one. Mental health professionals must understand their legal obligations to protect third parties and prevent harm.
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Patient confidentiality
The duty to warn, also known as the Tarasoff rule, mandates that mental health providers must warn potential victims and take reasonable precautions to protect them from the significant danger posed by patients. This duty to protect has been extended to include advising against operating a vehicle or machinery if a patient's condition may impair their ability to do so safely. However, it is important to note that the duty to warn and protect is not always clear-cut, and there may be nuances depending on the state and profession. For example, in some states, psychologists and psychiatrists are legally obligated to report legitimate threats, while therapists may have a "permissive" duty to warn.
When assessing whether a patient poses a threat, it is important to be accurate and concrete in descriptions of their behaviour. Rather than describing behaviour as "threatening" or "scary," it is more useful to describe exactly what the individual said or did. For example, while the statement "I have a gun in my car and I may go get it" may be alarming, it is not a direct threat of bodily harm. Asking follow-up questions can help identify the patient's intent and determine the appropriate next steps.
There are several ways to approach a patient who verbalizes threats, including increasing the frequency of appointments, having the patient's firearms or weapons removed from their home, adjusting medication, hospitalization, or involving third parties or family in the treatment. If a patient's behaviour poses an imminent threat, it may be necessary to involve the police or take other immediate actions to ensure the safety of staff and other individuals. However, calling the police on a patient is a significant step that should not be taken lightly, and bias should be considered when assessing the threat.
In summary, while patient confidentiality is important, there may be exceptions when a patient poses a threat to themselves or others. Mental health professionals must navigate complex duties to warn and protect potential victims while also respecting patient privacy. Each situation requires careful assessment and consideration of the relevant laws and guidelines to determine the appropriate course of action.
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Threat assessment
The first step in threat assessment is to recognise and report early signs of potentially dangerous behaviour or statements. This includes verbal or written threats, either explicit or implied, that indicate an intent to cause injury, pain, or death. It is important to note that threats can be communicated through various means, including face-to-face conversations, voicemails, texts, social media, or emails. Additionally, stalking behaviour, such as repeated unwanted communications, surveillance, or property damage, may also indicate a potential threat.
When assessing the threat, it is crucial to be specific and concrete in describing the patient's exact words and actions. For example, rather than labelling behaviour as "threatening," it is more informative to quote the patient directly. This helps to determine the patient's intent and assess the seriousness of the threat. It is also important to consider the patient's past medical records, history of violence, and any collateral information that could provide context to the threat.
In terms of legal obligations, mental health professionals have a "duty to warn" potential victims and take reasonable precautions to protect them. This duty may vary depending on the state and the specific profession. For example, in some states, psychologists and psychiatrists are legally mandated to report legitimate threats, while therapists may have a "permissive" duty to warn. However, it is important to respect patient confidentiality and only breach it when there is a reasonable fear of imminent harm.
When dealing with a potentially threatening patient, there are several intervention options to consider. These include increasing appointment frequency, removing the patient's access to firearms or weapons, adjusting medication, initiating hospitalisation or partial hospitalisation programs, or involving family or third parties in the treatment. In cases where the patient poses an immediate danger, it may be necessary to involve the police or take legal action, such as suggesting a commitment action to the local county attorney.
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Reporting threats
Recognising Threats
The first step in addressing threats is recognising and identifying them accurately. This can include verbal or written threats made directly or indirectly through various means, such as face-to-face conversations, voicemails, texts, social media, or emails. It is important to be vigilant for any indicators of concern and not to dismiss them as mere words or empty threats. Contextualising the situation and considering all known facts is essential in the threat assessment process. Additionally, it is crucial to be aware of any bias that may influence the interpretation of statements as threatening.
Reporting Procedures
When a patient poses a threat to others, reporting the incident promptly is vital. Depending on the context, different reporting procedures may apply. For example, in a university setting, reporting concerns to the campus police or a dedicated threat assessment team (such as Tufts Threat Assessment Team, TTAM) is recommended. They are equipped to handle such situations and determine the appropriate course of action, including referring the case to other campus resources if needed. If the threat is imminent, immediate contact with law enforcement may be necessary.
Description of the Incident
When reporting a threat, it is crucial to provide concrete and accurate details. Avoid vague descriptions and generalisations, such as labelling behaviour as "threatening" or "scary." Instead, focus on exactly what was said or done, using exact quotes whenever possible. For instance, a statement like, "I have a gun in my car and I may go get it" is alarming but is not a direct threat of bodily harm. Asking follow-up questions to understand the patient's intent can be helpful. Documenting the encounter can also aid in accurately assessing the seriousness of the situation.
Duty to Warn
Mental health professionals have a duty to warn potential victims and take reasonable precautions to protect third parties from harm. This duty varies by state and profession. For instance, in New York, there is a mandatory duty to warn imposed on all licensed mental health professionals, while in Illinois, psychologists and psychiatrists have a mandatory duty, and therapists have a permissive duty. Understanding the specific reporting obligations in your state and profession is essential.
Confidentiality Considerations
While patient confidentiality is essential, there are exceptions when there is a reasonable fear of harm. In most cases, patient confidentiality protects even past crimes confessed to medical professionals. However, when a patient presents an ongoing danger to themselves or others, confidentiality can be breached. It is important to note that disclosures should be limited to individuals with a legitimate interest and should be anonymised and restricted to the minimum necessary information.
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Patient intent
When considering whether a patient poses a threat to others, patient intent is a crucial factor in the assessment. Healthcare professionals, especially those in mental health, are ethically and legally bound to maintain confidentiality. However, this duty of confidentiality is not absolute, and exceptions may be made when there is a reasonable fear of harm to the patient or others.
In the context of patient intent, healthcare providers must assess whether the patient has expressed a clear threat of causing harm to a specific or reasonably identifiable victim. This includes threats of killing, significantly injuring, or destroying property, accompanied by the intent and ability to carry out the threat. The patient's statements or actions should be evaluated for specificity and immediacy of harm. For example, a statement like, "I have a gun in my car, and I may go get it," while alarming, is not a direct threat of bodily harm and requires further exploration of the patient's intent. Healthcare providers should ask follow-up questions, such as "Why?" to gain a better understanding of the patient's intentions.
Mental health professionals are generally aware of their duty to warn potential victims and take reasonable precautions to protect them. This duty varies across states and professions. For instance, in New York, there is a mandatory duty for all licensed mental health professionals to report threats, while in Illinois, psychologists and psychiatrists have a mandatory duty, and therapists have a permissive duty.
When assessing patient intent, it is important to consider the context of all known facts, including the patient's medical records, history of violence, and collateral information. Biases based on race, gender, or nationality should be recognised and addressed to ensure a fair and accurate threat assessment. Additionally, healthcare providers can increase the frequency of appointments, involve third parties or family in the patient's treatment, or recommend medication adjustments or hospitalisation to mitigate potential risks.
In conclusion, when determining patient intent, healthcare providers should focus on the specificity and immediacy of the patient's threats, explore the context of their statements or actions, and follow the appropriate reporting and mitigation procedures to ensure the safety of all involved parties.
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Frequently asked questions
If a patient makes a threatening statement, it is advised to first ask follow-up questions to identify the patient's intent. If the patient's intent is to cause harm, you may be required to report the patient to the police and breach confidentiality. This is known as the duty to warn, commonly referred to as the Tarasoff rule.
A threat can be any verbal or written statement that expresses the intent to cause injury, pain, or death. It is important to note that vague statements such as "You better watch your back" or "This isn't over yet" can also be considered threats.
In cases where the patient does not identify a specific victim, mental health professionals typically do not have a responsibility to report the threat to authorities. However, it is important to assess the situation and consider seeking a second opinion.
Yes, there are exceptions to patient-psychotherapist confidentiality. These include instances where disclosure of information may prevent a significant risk of harm to the patient or others, referred to as the dangerous patient exception. Other exceptions include situations where the patient reveals plans to commit a crime or asks for assistance in averting punishment for a crime.

























