Eleanor Finch
A new line of service with Verizon can be added to an existing account or a new account. This can be done by either getting a new phone number or transferring an existing number from another carrier. A new line of service can be added to a Verizon prepaid account, and a new device can be brought to a new or existing Verizon mobile account.
| Characteristics | Values |
|---|---|
| New line of service | A new line of service connects a device to the Verizon mobile network |
| New number | Yes, a new line requires a new phone number |
| New account | Not necessary; a new line can be added to an existing account |
| New customer | Yes, if the line is for a new customer |
| New device | Not necessary; a new line can be added to an existing device |
| Trade-in | Not required, but may be offered |
| Plan | A new line may require a new plan |
| Shipping | Free next-day shipping on qualifying smartphones |
| Gift card | Verizon Visa $100 statement credit offer |
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What You'll Learn
Transfer of service
Transferring your service to Verizon or moving from one Verizon plan to another does not constitute a new line of service. A new line of service is only created when a new phone number is added to an account. This can be done by either getting a new number or transferring an existing number from another carrier.
When transferring your service to Verizon, you can bring your own device (BYOD) and choose to either add a new line or select an existing line. If you are transferring from one Verizon plan to another, you will be prompted to select "Add a new line" and then sign in to your My Verizon account. You will then be able to make your equipment protection selection and choose any accessories you would like to add. If you are eligible, you may also have the option to trade in an old device and receive an account credit or a Verizon Electronic Gift Card.
It's important to note that transferring your service or adding a new line may come with certain requirements or promotions. For example, Verizon may offer a $300 gift card for porting your number from a competitor or a free phone with a new line on select plans. Be sure to review the terms and conditions and any applicable promotions before transferring your service or adding a new line.
Additionally, when transferring your service or adding a new line, you will need to provide certain information, such as your phone number, account number, PIN, name of the account holder, and billing address. You will also need to review and agree to the Terms & Conditions before placing your order. Once your order is placed, you will receive a confirmation email, which you should save for your records.
In summary, transferring your service to Verizon or between Verizon plans does not constitute a new line of service. A new line is only created when a new phone number is added to an account. The process of transferring service or adding a new line involves selecting the appropriate options on the Verizon website or app, providing necessary information, and reviewing the terms and conditions before placing your order.
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New phone number
A new phone number typically constitutes a new line of service with Verizon. This means that you can add a new phone number to your existing Verizon plan or account, which can be used on a new or additional device.
When signing up for a new phone number with Verizon, you will typically be offered a range of phone plans or tariffs to choose from, each with its own set of features and benefits. These plans may include a certain amount of data, unlimited talk and text, international calling, or other additional perks. You may also have the option to add multiple lines to your account, which can be useful for families or businesses.
If you're bringing your own device to Verizon, you will need to ensure that it is compatible with their network. Verizon's network typically operates on CDMA technology, so your device should support this. You may also need to purchase a Verizon SIM card to insert into your device.
When signing up for a new phone number, you will usually be required to provide some personal information, such as your name, address, and date of birth. You may also need to undergo a credit check, especially if you're signing up for a postpaid plan. This is to ensure that you're eligible for the plan and to determine any deposit requirements.
Additionally, keep in mind that when you get a new phone number, you will need to update your contacts and any services that are linked to your old number. This may include banking services, social media accounts, or subscription services. Be sure that anyone who needs your new number has it, especially if you're expecting important calls or messages.
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Account ownership
When it comes to account ownership, there are two main roles to consider: Account Owner and Account Manager. The Account Owner is the primary user responsible for the Verizon account. They have full control over the account, including the ability to add or remove lines, make changes to the plan, and manage payments. The Account Owner is typically the person who initially set up the Verizon account.
On the other hand, an Account Manager is someone who has been granted permission by the Account Owner to manage certain aspects of the account. While they may have some administrative privileges, their access is more limited compared to the Account Owner. Account Managers can be added to an account by the Account Owner, allowing them to help manage the account and make certain decisions.
When adding a new line of service, either the Account Owner or Account Manager can perform this action. This process can be done online or in-store. To add a new line, the Account Owner or Manager would log in to their My Verizon account and follow the steps to select a new device, choose a plan, and either get a new phone number or transfer an existing one.
It's important to note that adding a new line of service may require a new plan or an upgrade to an existing plan, depending on the specific circumstances and the number of lines already on the account. Verizon often offers promotions and deals for new lines, which may include discounts, free devices, or other incentives. These promotions are usually available to both new and existing customers, but the specific terms and conditions should always be reviewed.
In summary, account ownership plays a crucial role in managing Verizon services, including adding new lines of service. The Account Owner has primary responsibility and control over the account, while Account Managers have limited administrative privileges. Understanding these roles is essential for effectively managing Verizon services and taking advantage of the various options available for adding new lines.
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Trade-in options
When it comes to trading in your old device for a new line of service with Verizon, there are a few options available to you. Here is some detailed information to guide you through the process:
Verizon offers its customers the opportunity to trade in their old devices when upgrading to a new line of service. This can result in benefits such as account credits or a Verizon Electronic Gift Card. The process is straightforward and can be initiated during the device upgrade process.
When selecting a new device and adding a new line of service, you will be guided through a series of steps. After making your equipment protection selection and choosing any desired accessories, you may receive a notification regarding the trade-in of your old device. If eligible, you will be presented with the option to trade in your old device and receive an account credit or a gift card.
It is important to follow the prompts provided during the process. If you don't see the trade-in option at a particular step, don't worry. You will have another opportunity to initiate the trade-in from your shopping cart before finalizing your order. This flexibility ensures that you can take advantage of the trade-in offer at your convenience.
When trading in your old device, you will need to provide information about its condition and any relevant specifications. Ensure that you have all the necessary details ready to streamline the process. Additionally, keep in mind that the trade-in value and eligibility may vary depending on the device's model, age, and overall condition.
Verizon also offers the Bring Your Own Device (BYOD) option, which allows you to bring your existing device to a new or existing Verizon mobile account. This option provides flexibility if you prefer to keep using your current device with your new line of service. However, it's important to refer to Verizon's BYOD page to ensure your specific device is compatible and can be activated on their network.
In summary, when considering a new line of service with Verizon, you have the option to trade in your old device, potentially receiving account credits or gift cards. Alternatively, you can choose to bring your own device to your new line, allowing you to continue using your current device on Verizon's network. Remember to refer to Verizon's official website or support pages for the most up-to-date and accurate information regarding trade-in options and device compatibility.
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Payment and delivery
Payment
Verizon offers a variety of payment options, including:
- Auto Pay: You can set up automatic payments from your bank account or credit card. The Auto Pay option offers a discount on your monthly bill.
- Online Bill Pay: You can log in to your My Verizon account and make payments using a credit or debit card, or by electronic check.
- Paper Bill: You can opt to receive a paper bill in the mail and pay by check or money order.
- In-Store: You can make payments at any Verizon store using cash, credit, or debit.
- Mobile App: The My Verizon app allows you to manage your account and make payments from your mobile device.
Delivery
Verizon offers several delivery options for your new device:
- In-Store Pickup: You can choose to pick up your new device at a Verizon store. This option may require customer verification.
- Ship to Address: You can provide a shipping address and have your device delivered to your home or office. Free next-day shipping is available for qualifying smartphone orders placed before 6 PM ET on weekdays (excluding holidays).
- Overnight Shipping: For an additional fee, you can opt for overnight shipping to receive your device as soon as possible.
It's important to note that delivery options may vary depending on your location and the availability of the selected device. Be sure to review the delivery options presented during the checkout process to make an informed decision.
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Frequently asked questions
A new line of service connects your device to the Verizon mobile network.
A new line of service is when a new line is added to an existing account or a new account altogether.
To add a new line of service, you can choose to get a new number or bring your current number from another carrier. You will need to provide your existing mobile number, account number, pin, name of the account holder, and billing address.
Yes, you can bring your own device (BYOD) to a new or existing Verizon mobile account. You can follow the prompts to choose an existing line or add a new line and pick a plan and mobile number.
Yes, Verizon often offers promotions and deals when adding a new line of service. For example, they may offer a free smartphone or a promotional credit applied over a certain number of months. These promotions may have specific requirements, such as a minimum monthly plan or trade-in.
