
In Massachusetts, a hostile work environment is defined by unwelcome conduct that notably interferes with an employee's work performance or creates an intimidating, hostile, humiliating, or offensive work environment. When that employee is a member of a protected class, such conduct is unlawful. Massachusetts outlines specific laws that prohibit workplace harassment based on protected class status, which include but are not limited to gender identity, religious beliefs, age, sexual orientation, disabilities, race, or ethnicity. If an employer fails to address a hostile work environment, employees may seek various legal remedies, including monetary damages to compensate for emotional distress, lost wages, and other harm suffered.
| Characteristics | Values |
|---|---|
| Definition | Unwelcome conduct that notably interferes with an employee's work performance or creates an intimidating, hostile, humiliating, or offensive work environment |
| Protected characteristics | Race, ethnicity, gender identity, religious beliefs, age, sexual orientation, disabilities |
| Harassment | Verbal, non-verbal, physical, sexual |
| Legal remedies | Monetary damages, compensation for emotional distress, lost wages |
| Laws | Chapter 151B, Title VII of the Civil Rights Act of 1964, Americans with Disabilities Act of 1990 (ADA), Age Discrimination in Employment Act of 1967 (ADEA) |
| Reporting | Massachusetts Commission Against Discrimination (MCAD), Equal Employment Opportunity Commission (EEOC) |
| Time limit | 300 days after the last discriminatory act to file with MCAD, 180 days with EEOC |
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What You'll Learn

Unwelcome conduct
In Massachusetts, hostile work environment harassment occurs when unwelcome conduct is objectively and subjectively offensive and interferes with an employee's work performance. This includes creating an intimidating, hostile, humiliating, or offensive work environment. The conduct in question must be pervasive and consistent, and a single incident is typically insufficient to constitute a hostile work environment.
Verbal harassment, such as offensive jokes, slurs, derogatory comments, name-calling, or insults related to a protected characteristic, can contribute to a hostile work environment. This also includes persistent inappropriate comments about an employee's appearance or background.
In the context of sexual harassment, hostile work environment harassment occurs when sexual conduct is objectively and subjectively offensive and interferes with an employee's work performance. This can involve creating a workplace that is intimidating, hostile, humiliating, or sexually offensive. Employers in Massachusetts are required to have a written policy prohibiting sexual harassment and can be held liable for sexual harassment committed by managers, supervisors, coworkers, and certain non-employees.
Massachusetts law identifies multiple protected classes under its harassment laws, including characteristics such as gender identity, religious beliefs, age, sexual orientation, disability, race, and ethnicity. Harassment based on an employee's actual, perceived, or associational membership in a protected class is prohibited. It is unlawful to harass or discriminate against an employee based on these protected characteristics, and employers can be held liable for fostering an intimidating or hostile work environment.
If you believe you are experiencing unwelcome conduct or harassment that contributes to a hostile work environment, it is important to inform the harasser that you want the conduct to stop and report the issue to management or human resources. Employers should have policies in place to prevent and address harassment, and they may be held liable if they fail to take appropriate action. Consulting with an employment attorney can help you understand your rights and legal options.
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Intimidation
For workplace intimidation to be unlawful, the victim must belong to a protected class, and the intimidation must be based on the victim's protected class status. This includes characteristics such as gender identity, religious beliefs, age, sexual orientation, disabilities, race, or ethnicity. The conduct must also be unwelcome and notably interfere with an employee's work performance or create an intimidating, hostile, humiliating, or offensive work environment.
Massachusetts law requires employers with six or more employees to adopt a written policy against harassment, specifically prohibiting sexual harassment. This policy should include notice to employees that sexual harassment is unlawful and that retaliation against an employee for filing a complaint is also unlawful. Employers are encouraged to implement a general anti-harassment policy to eliminate all forms of harassment in the workplace.
If an employee experiences intimidation or harassment, they should inform the harasser that they want the conduct to stop immediately and report it to management. If the employer fails to address the issue, the employee may seek legal remedies, including filing a formal complaint with the Massachusetts Commission Against Discrimination (MCAD) or the Equal Employment Opportunity Commission (EEOC). Employees have the right to consult with an employment lawyer to understand their legal options and protect their rights.
It is important to note that whistleblowers, or those who report illegal activities, waste, fraud, or abuse, are protected by law in Massachusetts. Employers cannot discourage or prevent employees from reporting criminal activity, and whistleblowers have protection against threats and intimidation from employers or others.
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Hostile work environment lawsuits
In Massachusetts, hostile work environment harassment occurs when conduct is objectively and subjectively offensive and interferes with an employee's work performance by creating a workplace that is intimidating, hostile, humiliating, and/or offensive based on the actual, perceived, or associational membership of a protected class. Protected classes in Massachusetts include race, colour, religious creed, national origin, ancestry, sex, gender identity, age, sexual orientation, and disability status.
To constitute a hostile work environment, the alleged harassment must be pervasive and consistent, meaning that it cannot be based on a single incident. For example, if a co-worker makes a racist comment on one occasion, this is unlikely to create a hostile work environment. However, if an employer refuses to reprimand the employee, it may be enough to justify a claim of harassment.
If you are experiencing a hostile work environment, there are several steps you can take. Firstly, inform the harasser that you want the conduct to stop immediately, and report the harassment to management or human resources. If your employer fails to address the issue, you can file a formal complaint with the Massachusetts Commission Against Discrimination (MCAD) or the Equal Employment Opportunity Commission (EEOC). You have 300 days after the last discriminatory act to file your complaint with the MCAD and 180 days to file with the EEOC. It is advisable to consult a skilled workplace harassment lawyer who can guide you through the complexities of your situation and help you understand your rights.
If your employer knew about the harassment but did nothing to stop it, they may also be liable. Employers are required to have policies in place to prevent any form of harassment in the workplace and to inform employees about their rights concerning harassment and discrimination. In Massachusetts, companies with six or more employees must have a written policy against harassment, and employers can be held liable for fostering an intimidating work environment.
It is important to follow the proper protocols when filing a hostile work environment lawsuit to protect yourself and other employees. Both parties in the complaint are expected to behave civilly and professionally throughout the case, and employees are protected against retaliation for filing a complaint.
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Sexual harassment
Hostile work environment sexual harassment refers to language, actions, and/or behaviour that are severe enough to interfere with an employee's work by creating a hostile work environment. This can include consistent and pervasive verbal or physical conduct that targets an employee based on their protected characteristics, such as their gender or sexual orientation. For example, offensive jokes, slurs, derogatory comments, name-calling, or insults related to their protected characteristic. It can also include persistent inappropriate comments about their appearance or background.
For hostile work environment claims, anyone affected by the harassment may be able to file a claim, even if they are not the target of the harassing behaviour. It is important to note that harassment can occur in the workplace but is not limited to in-person interactions.
In Massachusetts, employers must have a written policy prohibiting sexual harassment and provide all employees with this policy annually. Employers must also conduct education and training programs for new employees, especially those with supervisory and managerial authority, within one year of commencement of employment. If an employer fails to address sexual harassment in the workplace, they may be liable, and employees may seek legal remedies, including monetary damages for emotional distress, lost wages, and other harm suffered.
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Discrimination
Protected classes under Massachusetts law encompass various characteristics, including race, colour, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, military service, and veteran status. Harassment and discrimination against employees based on these protected characteristics are unlawful. For instance, offensive jokes, slurs, derogatory comments, or insults related to a protected characteristic can contribute to a hostile work environment.
To uphold employee rights, employers in Massachusetts are required to implement specific measures. Firstly, companies with six or more employees must have a written policy against harassment, clearly stating that workplace harassment is unlawful. This policy should also address sexual harassment, as employers may be held liable for sexual harassment committed by managers, supervisors, co-workers, or even certain non-employees interacting with their employees. Employers are strongly encouraged to adopt a comprehensive anti-harassment policy that covers all forms of protected class harassment.
Additionally, employers are encouraged to conduct regular education and training programs on sexual harassment for all employees. These preventive measures are crucial, and employers may be liable if they fail to take necessary steps to prevent and address harassment in the workplace. Employees should also be informed about their rights concerning harassment and discrimination, and a complaint and grievance process should be established to facilitate the reporting of unwanted behaviours.
If an employee experiences discrimination or harassment based on their protected class status, resulting in a hostile work environment, they can seek legal assistance. Massachusetts employment lawyers can help individuals understand their legal options and take appropriate action. It is important to note that there are time constraints for filing complaints; individuals have 300 days after the last discriminatory act to file with the MCAD and 180 days to file with the Equal Employment Opportunity Commission (EEOC).
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Frequently asked questions
A hostile work environment is defined by unwelcome conduct that notably interferes with an employee's work performance or creates an intimidating, hostile, humiliating, or offensive work environment.
In Massachusetts, employers are liable when managers or others in supervisory positions intimidate employees. Employers may be held liable for fostering an intimidating work environment. Companies with six or more employees must have a written policy against harassment, giving employees notice that workplace harassment is unlawful.
If you experience a hostile work environment in Massachusetts, you can file a formal complaint with the Massachusetts Commission Against Discrimination (MCAD) or the Equal Employment Opportunity Commission (EEOC). You have 300 days after the last discriminatory act to file your complaint with the MCAD and 180 days to file with the EEOC. It is recommended to contact a skilled workplace harassment lawyer for guidance on your specific situation.

























