
Diplomacy is an art that has evolved to address issues in relationships between countries. It is a skill that is useful in many areas of daily life, especially in the office. Diplomats are often calm, quick-thinking, and able to work with people from different cultural backgrounds. They are also good communicators, both in writing and orally, and are resourceful and creative problem solvers. In ancient Greece, Hermes, the messenger of the gods, was considered the god of public diplomacy. He was known for his persuasiveness, eloquence, and mischievousness. In modern times, diplomats like Paul, the New Testament evangelist, have demonstrated their diplomatic skills by relating to others and winning them over. So, how can you become a diplomacy god?
| Characteristics | Values |
|---|---|
| Well-informed and knowledgeable | Current world and national affairs, economics, history, public affairs, and management |
| Calm under pressure | |
| Quick-thinking | |
| Adaptable | |
| Strong communication skills | |
| Creative problem-solving skills | |
| Understanding of human nature | |
| Realist | |
| Emotionally intelligent | |
| Persuasive | |
| Eloquent |
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What You'll Learn

Understand human nature and its impact on conflict
Diplomacy is a skill that is essential in international relations and high-stakes politics to avoid the dangers of decisions taken in the heat of the moment. It is the art of advancing an idea or cause without unnecessarily inflaming passions or causing a catastrophe.
To be a diplomacy god, one must understand human nature and its impact on conflict. Humans are inherently flawed, unreasonable, anxious, and sometimes comedically absurd. We scatter blame unfairly, misdiagnose our pains, and react poorly to criticism, especially when accurate. Diplomats must be aware of these flaws and work to accommodate them with realism and hopefulness. They must recognize the intensity of the human craving for respect and the need to feel heard and understood.
Conflict can be understood as a philosophical category, denoting the clash of power against power, or as a distinct category of social behavior, where two parties strive for something they cannot both possess. It is a process of finding balance, a continual pushing and pulling, and giving and taking. It is important to recognize that conflict is not a stable equilibrium but a dynamic and ever-changing field of confrontation.
Diplomats must navigate these complex social dynamics and understand the underlying powers and vectors at play. They must be able to identify the potential for conflict, even in the absence of any ongoing dispute. This involves recognizing the inherent possibility of opposition and the potential for conflict in any space or interaction. By understanding these dynamics, diplomats can effectively manage and resolve conflicts, ensuring that all parties feel heard and respected.
To be a true diplomacy god, one must master the understanding of human nature and its impact on conflict. This includes recognizing the flaws and complexities inherent in human behavior and the multidimensional nature of conflict itself. With this knowledge, one can navigate social dynamics, manage power struggles, and find creative solutions that respect the needs and feelings of all involved.
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Effective communication and active listening
Active listening is a critical skill for diplomats, enabling them to understand others' perspectives and build relationships. It involves paying attention not only to the words spoken but also to how they are spoken, including non-verbal cues such as body language and tone of voice. By actively listening, diplomats can identify emotional reactions, cultural differences, and potential misunderstandings that may arise from misreading situations. Ego and overconfidence can hinder active listening and effective communication, leading to dismissive or defensive behaviour. Therefore, it is essential to remain open-minded and calm during negotiations, focusing on understanding others' points of view before responding thoughtfully.
Diplomats must also be mindful of cultural norms, values, and beliefs, as communication styles vary across cultures. Some cultures, such as the U.S., Germany, and the Netherlands, are known for their direct communication, while others, like Japan, Peru, and Saudi Arabia, prefer nuanced and implicit communication. By developing cultural awareness, diplomats can adapt their communication style to bridge cultural divides and foster inclusive and effective interactions.
Additionally, emotional intelligence plays a vital role in diplomatic communication. It involves understanding your own emotions and recognizing the emotions of others. Empathy, an extension of emotional intelligence, allows diplomats to see the world from another person's perspective. This understanding of human nature helps diplomats navigate conflicts and disagreements without inflaming passions or causing offence. Diplomats aim to make others feel heard and respected, even when there is a disagreement, to maintain healthy relationships and find common ground.
To enhance their communication skills, diplomats can practice pausing before responding and being mindful of their body language. Engaging in role-playing scenarios can also help navigate difficult conversations effectively. By recognizing and addressing common challenges, such as emotional reactions, cultural differences, and ego, diplomats can develop strategies for more constructive interactions. Seeking feedback from a professional coach or participating in workshops focused on diplomacy and tact can further refine their communication skills.
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Patience and calmness in stressful situations
Patience and calmness are essential qualities for diplomats, who often face stressful and challenging situations. Here are some ways to cultivate patience and remain calm under pressure:
Recognize the Importance of Patience and Calmness:
Understand that patience and calmness are crucial for effective diplomacy. Diplomacy often involves navigating complex and sensitive issues, and losing one's temper or acting impulsively can lead to undesirable outcomes. By remaining patient and calm, diplomats can make more rational decisions, build better relationships, and find creative solutions that benefit all parties involved.
Develop Emotional Intelligence:
Emotional intelligence is the ability to recognize and manage your emotions and the emotions of those around you. By understanding your triggers and learning to regulate your emotional responses, you can maintain a calm and patient demeanor. This involves recognizing when you're feeling stressed or anxious and taking proactive steps to manage those emotions constructively.
Practice Empathy:
Empathy is a critical skill for diplomats, enabling them to understand the perspectives and feelings of others. By putting yourself in someone else's shoes, you can gain a different viewpoint, appreciate their concerns, and respond in a more patient and considerate manner. Empathy helps to foster stronger connections and promotes collaborative problem-solving.
Focus on the Bigger Picture:
It's important to keep things in perspective. Recognize that some things are beyond your control, and it's futile to get worked up about them. Accept that challenges and setbacks are a normal part of life, and maintain a long-term view. This helps you stay patient and prevents you from getting overwhelmed by short-term frustrations.
Manage Your Stress:
Develop healthy mechanisms to cope with stress. This includes practicing self-care, such as regular exercise, getting enough sleep, and maintaining a nutritious diet. Also, incorporate relaxation techniques such as deep breathing, meditation, or listening to music. These practices can help you stay calm and patient in high-pressure situations.
Seek Support:
Don't hesitate to seek support from friends, family, or a professional therapist if you're struggling to manage your emotions effectively. Talking through challenging situations and gaining different perspectives can help you process and cope with stressful events, enabling you to respond with greater patience and calmness.
By cultivating these qualities and skills, you can enhance your ability to remain patient and calm, which are essential attributes for a diplomat navigating the complex world of international relations.
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Adaptability and flexibility
Diplomacy is a skill that requires adaptability and flexibility. It involves navigating complex relationships and seeking peaceful resolutions to conflicts. Diplomats must be able to adjust their approach as situations change and must possess a deep understanding of human nature and its complexities.
A diplomat's ability to adapt and be flexible is crucial when dealing with people from diverse cultural, political, and religious backgrounds. They must be able to set aside their personal beliefs and remain calm and respectful, even when faced with differing values and ideologies. This adaptability extends to their communication skills, requiring them to convey their message effectively while being mindful of cultural sensitivities.
The art of diplomacy lies in advancing an idea or cause without inflaming passions. Diplomats must recognize the importance of making others feel heard and understood, even if there is disagreement. They achieve this by demonstrating respect, empathy, and a willingness to see things from the other person's perspective. This adaptability in their approach fosters healthy relationships and allows for concessions to be made without causing feelings of humiliation.
In the ancient world, diplomats like Daniel in the Book of Daniel, and Paul in the New Testament, navigated complex political and religious landscapes. Paul, for example, demonstrated self-control and emotional intelligence by complimenting the pagan leaders of Athens before sharing his religious message. He created common ground by acknowledging their "unknown god" and used this as an opportunity to introduce his own beliefs.
In Greek mythology, Hermes, the god of public diplomacy, is known for his persuasiveness, eloquence, and mischievous nature. He represents the breakdown of distinctions between "in here" and "out there" in a networked world, emphasizing the importance of understanding and adapting to different contexts.
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Strong analytical and problem-solving skills
Understanding Human Nature and Relationships: Diplomats need to comprehend the complexities of human nature and relationships. This includes recognizing the importance of making others feel heard and respected, even when there is disagreement. By understanding the underlying drivers of conflict, such as unmet needs for appreciation and esteem, diplomats can navigate tense situations and find creative solutions that consider the emotions and perspectives of all involved parties.
Adaptability and Quick Thinking: Diplomacy often involves unpredictable and stressful circumstances. Diplomats must be adaptable and quick-thinking, able to adjust their strategies and messages on the fly. This includes staying calm under pressure and being able to think on their feet when faced with unexpected challenges or changing political landscapes.
Knowledge and Critical Thinking: Diplomats must possess a strong knowledge base and apply critical thinking skills to analyze complex information. This includes understanding current world affairs, economics, history, politics, and other relevant domains. By synthesizing information from various sources and disciplines, diplomats can identify patterns, anticipate potential issues, and develop effective strategies to promote their interests or causes.
Communication and Persuasion: Effective communication is a cornerstone of diplomacy. Diplomats must be able to convey their ideas clearly and persuasively, both orally and in writing. This involves listening actively, creating common ground, and framing arguments in a way that resonates with their audience. Strong communication skills enable diplomats to build relationships, influence others, and navigate sensitive discussions without inflaming passions or causing offence.
Cultural Competence and Empathy: Diplomats often work across cultural boundaries, engaging with individuals from diverse backgrounds, religions, and political beliefs. Cultural competence and empathy are crucial for building bridges and fostering mutual understanding. Diplomats must be open-minded and respectful and willing to learn about and adapt to different cultural contexts.
By honing these analytical and problem-solving skills, diplomats can effectively navigate complex international relations, resolve conflicts, and promote peaceful and productive interactions between nations.
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Frequently asked questions
To be a diplomat, you must be well-informed and knowledgeable about current world and national affairs, economics, history, public affairs, and management. You must also be calm under pressure, able to work with people from other cultures, and be a strong analytical and creative problem solver.
Diplomacy is the art of advancing an idea or cause without unnecessarily inflaming passions or causing catastrophe. It involves understanding the many facets of human nature that can undermine agreement and stoke conflict, and a commitment to unpicking these with foresight and grace.
Diplomacy in communication involves understanding that people want to feel heard and respected, not just to win their case. This means putting effort into maintaining the health of the relationship so that smaller points can be conceded without causing humiliation.
Hermes, the god of public diplomacy, is associated with persuasiveness, eloquence, knavery, shiftiness, and dishonesty. However, he also embodies the social psychology of language and communication. This means understanding that conversations are a two-way process, in which both sides change and evolve as a result.

























