
Harassing phone calls are an unpleasant intrusion on personal privacy and are illegal under federal and state laws. The Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from making repeated or continuous calls with the intent to annoy, abuse, or harass. While creditors are generally trying to collect their money, they may cross the line. Phone companies can assist in tracking down the caller, and the police can also help in such cases. Courts consider several factors, including the frequency of calls, whether the victim asked the caller to stop, and threatening or obscene language.
| Characteristics | Values |
|---|---|
| Nature of the call | Whether the call is obscene, annoying, threatening, lewd, or harassing |
| Frequency | Calls made often or repeatedly are more likely to be considered harassment |
| Requests | Whether the victim asked the caller to stop, e.g., by requesting to be put on a do-not-call list |
| Timing | Calls made at unusual hours, such as in the middle of the night, are more likely to be considered harassing |
| Caller's intent | If the caller has a history of harassing behaviour or other harassing acts, it may indicate intent to harass |
| Caller's identity | Anonymous calls or calls from unknown numbers can be considered harassment |
| Content of the call | Calls containing threats, obscene language, or misleading information about the law or debt may constitute harassment |
| Victim's response | If the victim answers the call or responds to the messages, it may encourage further harassing behaviour |
| Victim's safety | If the victim feels intimidated or fears for their safety or that of their family, it may be considered harassment |
| Legal consequences | Harassing phone calls are subject to fines, prison, or both, depending on state laws |
| Caller's information | The gender of the caller, their voice description, estimated age, and any other distinguishing characteristics |
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What You'll Learn

What constitutes phone call harassment
Telephone harassment is an unwelcome intrusion on your privacy. It can ruin your peace and can be a frightening experience. The Federal Communications Act, specifically 47 U.S.C. § 223 (2024), as well as many state laws, prohibit telephone harassment and create legal remedies and enforcement mechanisms. Telephone harassment occurs when someone intends to annoy, harass, or threaten you.
Frequency of the calls
The frequency of the phone calls is a factor in determining whether the conduct constitutes harassment. Calls made often or repeatedly are more likely to suggest harassment, while one phone call may be less clear. Courts have held that messages left on answering machines constitute harassment and qualify for prosecution under state statutes. A caller who leaves a message on an answering machine intends that the owner of the machine will receive the message, and thus, the caller has harassed the victim.
Requests
Whether or not the victim asked the caller to stop will also be considered in determining whether the conduct constitutes harassment. For example, if you have asked to be put on a do-not-call list but are still receiving phone calls, you may have a case for a harassment claim.
Threats
Threatening phone calls, such as phone calls threatening to harm or kidnap a person, will certainly amount to harassment.
Obscenity or Lewdness
If a telephone call contains obscene or lewd comments or heavy breathing, the comments themselves, suggestions, or requests will strongly suggest this is harassment. This is especially true if the calls are repeated.
Nature of the call
Telephone harassment is often subjective and depends on the nature of the call. For example, calls arising out of family disputes, political squabbles, and business matters are less likely to be made into criminal matters.
If you are receiving harassing phone calls, you can contact the police, your phone company, or a lawyer for help.
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Legal remedies for phone call harassment
Phone call harassment is a distressing and frightening experience for anyone. The law categorises harassing phone calls as obscene or threatening calls that intrude on your privacy. While a single misdial may not constitute harassment, even one unwelcome call can be harassing.
In the United States, the Federal Communications Act, specifically 47 U.S.C. § 223 (2024), prohibits telephone harassment and provides legal remedies. Many state laws also criminalise telephone harassment, and those found guilty are subject to fines, prison, or both.
If you are experiencing phone call harassment, here are some steps you can take:
- Contact the Police: If you are receiving harassing phone calls, you can report them to the police. Keep a record of the caller's information, including the time and date of the calls, the caller's voice description, gender, estimated age, and what was said during the call. The police will investigate and, if sufficient evidence is found, will forward the case to the local district attorney's office for prosecution.
- Contact Your Phone Company: Your phone company may be able to assist in tracking down the caller and blocking their number. They may also have specific policies and tools to deal with harassing calls.
- Engage a Lawyer: A lawyer can advise you on your legal options and determine if you are entitled to any civil damages for emotional distress. They can also help you obtain a restraining order or protection order to restrict the harasser from contacting you.
- Block the Caller: You can block the harassing caller through your phone company or directly on your smartphone or social media platforms. Blocking prevents the person from contacting you through the blocked number or account.
- Register on the "Do Not Call" List: To block telemarketing calls, you can register your number on the "Do Not Call" list. Legitimate telemarketers will avoid calling numbers on this list.
- Protect Your Personal Information: Do not engage with the caller or disclose any personal information. Avoid answering questions, especially those that can be answered with a simple "Yes". Be cautious of unexpected calls asking for personal details or pressuring you for information.
- Secure Your Voicemail: If you have a voicemail account, set a password to prevent unauthorised access.
- Report to the Telephone Company: If the harassment is occurring through a specific telephone provider, consider reporting it to the company. They may send a warning to the harasser and take further action if the behaviour persists.
It is important to note that not all calls constitute harassment under the law. The distinction between an annoying call and a harassing one lies in the intention to annoy, harass, or threaten. Additionally, calls arising from family disputes, political matters, or business affairs are less likely to result in criminal charges, and a restraining order may be a more suitable remedy.
If you are experiencing debt collection calls, the Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from engaging in harassing or abusive behaviour. However, simply receiving a high volume of collection calls may not be sufficient evidence of harassment.
Remember, your safety and well-being are paramount. If you feel threatened or endangered by harassing phone calls, seek help from the authorities and legal professionals immediately.
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How to identify phone call harassment
Harassing phone calls are an intrusion into your personal privacy and are illegal under federal and state laws. Telephone harassment occurs when someone intends to annoy, harass, or threaten you. It is also considered harassment if the caller causes you to fear for your safety or the safety of your family.
Frequency of Calls
The frequency of the phone calls is a key factor in determining harassment. Repeated or continuous calls are more likely to be considered harassing, while a single call may not be as clear-cut. For example, a man made nine hang-up phone calls to his ex-girlfriend within a period of five and a half hours, which was considered harassment.
Requests to Stop
If you have asked the caller to stop contacting you, and they continue to do so, this can be considered harassment. This includes requests to be put on a "do-not-call" list, which legitimate telemarketers are required to respect.
Timing of Calls
Calls made at odd hours, such as in the middle of the night or early morning, are more likely to be considered harassing.
Threats and Obscenity
Phone calls that include threats or obscene language are strong indicators of harassment, especially if they are repeated. This includes threatening to harm or kidnap someone, as well as lewd comments or heavy breathing.
Debt Collection Calls
While most debt collection calls are not intended to harass, they can cross the line. Calling your workplace or third parties repeatedly, or continuing to call after you have denied owing the debt or requested them to stop, may be considered harassing behaviour.
If you believe you are receiving harassing phone calls, you can contact your phone company and the police for assistance. It is important to not engage with the caller or divulge personal information.
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Reporting phone call harassment
If you are receiving harassing phone calls, you can take the following steps:
Contact the police
Harassing phone calls are an intrusion into your personal privacy and are illegal under federal and state laws. People who commit telephone harassment are subject to fines, prison, or both. Telephone harassment occurs when someone intends to annoy, harass, or threaten you. The Federal Communications Act, specifically 47 U.S.C. § 223 (2024), as well as many state laws, prohibit telephone harassment and create legal remedies and enforcement mechanisms. When the calls come in, make a note of the gender of the caller, the description of the caller's voice, the time and date of the call(s), what was said in the call(s), and an estimate of the caller's age.
Contact your phone company
Your phone company might be able to assist by tracking down the caller. Phone companies have different policies on the course of action to take when a customer reports receiving harassing phone calls. You should contact the business office of your phone company to find out its policy.
File a complaint with the FCC
The FCC is committed to protecting you from unwelcome situations. File a complaint with the FCC if you believe you have received an illegal call or text, or if you think you're the victim of a spoofing scam. The FCC has implemented new rules to better protect and empower consumers. You can also register your numbers on the National Do Not Call Registry at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY).
File a complaint with the FTC
Report scams and suspicious communications to the Federal Trade Commission (FTC).
Additional tips
- Do not engage with the caller. Sometimes, the caller is seeking a response from you, and not giving a response can discourage future harassing calls.
- Do not answer calls from unknown numbers. If you answer such a call, hang up immediately.
- Register your phone number on the National Do Not Call Registry.
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What to do if you're a victim of phone call harassment
If you're a victim of phone call harassment, there are several steps you can take to address the issue and protect yourself. Here are some suggestions:
Recognize and Document the Harassment:
Recognize the signs of phone call harassment, which can include frequent or repeated calls, obscene or lewd comments, threats, or any other behaviour intended to annoy, abuse, or intimidate you. Document the calls by noting the time, date, content of the conversation, and any relevant details about the caller. This documentation will be useful if you decide to report the harassment to the authorities.
Contact Your Phone Company:
Reach out to your phone service provider and inquire about their policies and tools for handling harassing phone calls. They may be able to assist you in tracking down the caller, blocking their number, or providing other technical solutions to prevent future calls.
Avoid Engaging with the Caller:
It is generally advisable to not engage in conversation with the harasser or divulge any personal information. Sometimes, the caller seeks a response, and not giving them attention can discourage future harassing calls.
Contact the Authorities:
If the harassment persists or becomes threatening, contact the police. Provide them with as much information as possible, including the documentation you have gathered. They will assess the situation and determine the appropriate course of action, which may include legal remedies or enforcement mechanisms under the Federal Communications Act and state laws.
Seek Legal Advice:
Consider consulting a lawyer, especially if you believe you may be entitled to civil damages for emotional distress. A lawyer can help you understand your rights, determine if the caller's actions are obscene or unlawful, and guide you through the legal process of addressing the harassment.
Utilize Call Blocking Tools:
Explore call blocking tools and apps that can help prevent unwanted calls. Register your number on the Do Not Call List to block telemarketing calls from legitimate telemarketers. Additionally, stay vigilant against robocalls and spoofing scams, and follow guidelines from organizations like the Federal Communications Commission (FCC) to protect yourself.
Remember, it is important to take action against phone call harassment to protect your privacy, safety, and well-being. By following these steps, you can effectively address the issue and seek appropriate resolutions.
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Frequently asked questions
Phone call harassment occurs when someone intends to annoy, embarrass, intimidate, torment, abuse, threaten or harass another person. This includes calls that use lewd, lascivious, profane, indecent, or obscene language, calls that are made anonymously, repeatedly, or at an inconvenient hour, and threatening calls.
If you are receiving harassing phone calls, you can contact the police, who will consider factors such as the frequency of the calls, whether you have asked the caller to stop, whether the calls are threatening, and whether the calls contain obscene or lewd content. You should also contact your phone company, which may be able to assist in tracking down the caller.
People who commit telephone harassment are subject to fines, prison, or both. In many states, phone harassment is a criminal misdemeanor.
Examples of phone call harassment include a man leaving four messages on his ex-wife's messaging system, a man making nine hang-up phone calls to his ex-girlfriend within a period of 5.5 hours, and a man making numerous phone calls to an ex-girlfriend within a four-day period.

























